Last Updated: January 13, 2022


Outlook for Mac users are unable to access Online Archive mailbox. This issue still occurs even if the user has updated to Outlook build version 16.54.


This issue has been resolved with the release of Office for Mac version 16.57 (22011101). To apply the fix, install the latest Office for Mac updates. Information on now to install the latest updates can be found here: Update Office for Mac

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Fixes or workarounds for recent issues in Outlook for Mac

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