Troubleshoot in Microsoft Teams

Having trouble using Teams? We’ve gathered some resources to help solve the peskiest issues. Your first resource for technical support is your IT admin, who manages Microsoft Teams settings for your organization.

Note: If you’re an admin or IT professional, you’ll find known issues and information on how to identify and fix errors at docs.microsoft.com.

Turn off automatic video

Improve call quality

Troubleshoot Teams on the web

I can’t join a meeting

My camera isn’t working

My microphone isn’t working

My speaker isn’t working

I can’t record a meeting

I can’t transcribe a meeting

My calls keep dropping

Meeting chat access

Breakout rooms issues

Immersive spaces issues

Monitor call and meeting quality in Teams

Find your version

Sync Microsoft Teams

Sign out of Teams

Uninstall Teams

Recover a deleted team or channel

I can't reconnect to Teams

My chat messages aren't loading

The Website tab isn't loading

Restore your access to Teams

Information protection

Teams chat security

Change a team's data security classification

Teams messages about retention policies

Teams messages deleted by admins

Teams messages about data loss prevention (DLP) policies

How Teams uses AI to enhance audio and video in meeting