Turn off or turn on Microsoft Forms

Turn off or turn on Microsoft Forms

Tip: Create a survey, quiz, or poll with Microsoft Forms. Want to create an advanced survey? Try Microsoft Forms Pro.

By default, Microsoft Forms is turned on for everyone in your organization. As an admin, you can set up Microsoft Forms, then turn it off and turn it on again for specific people by following these steps:

  1. Sign in to Microsoft 365 with your work or school account as a global admin. Learn how to sign in.

  2. In the Microsoft 365 admin center, choose Users > Active users.

  3. Select the box next to the name of the person for whom you want to turn off Microsoft Forms.

  4. On the ribbon, click Manage product licenses.

  5. On the account form that opens, on the Licenses and Apps tab, expand the Apps section and scroll down to the Microsoft Forms option.

    Account Options form in Microsoft 365 Admin Center

  6. Clear the box to turn Microsoft Forms off. To turn it on, select the check box. 

    Microsoft Forms toggle

    Note: Check this list to see if you have an Office license that includes Microsoft Forms. If your license is listed, you will need to clear the Microsoft Forms check box to completely turn off user access.

  7. At the bottom of the Apps list, click Save Changes.

I turned on Microsoft Forms, but people in my organization still can't access it

Check the following setting in Microsoft Azure to ensure Microsoft Forms is enabled:

  1. Login to Microsoft Azure.

  2. In the left pane, click Azure Active Directory.

  3. Click Enterprise applications.

  4. In the search field, type CollabDBService.

  5. Click CollabDBService in the search results list.

  6. Under Manage, click Properties.

  7. For the option, Enabled for users to sign-in?, select Yes.

  8. Click Save.

Note: SharePoint services must also be enabled so people in your organization can access Microsoft Forms.

Got feedback on Microsoft Forms?

We'd love to hear from you! Please visit the Microsoft Forms UserVoice site to provide suggestions and vote on ideas others have already submitted.

See Also

What is Microsoft Forms?

Set up Microsoft Forms

Assign licenses to users in Microsoft 365 for business

Frequently asked questions about Microsoft Forms

Create a quiz with Microsoft Forms

Create a survey with Microsoft Forms

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