Applies To
Outlook for Microsoft 365 Outlook 2024 Outlook 2021 Outlook 2019 Outlook 2016

When multiple profiles exist, you can set up Outlook to prompt you to choose a profile when Outlook starts.  

Turn the profile prompt on or off:

  1. To use the profile picker, hold Shift while starting Outlook.

    Tips: You can also use one of these alternative options to access the profile picker: 

    • Using a command line switch, right click the Windows Start button and select Run. In the Run dialog box, type: Outlook.exe /profiles and then press Enter.

    • While Outlook is running, select File > Account Settings > Change Profile. Outlook will restart.

  2. On the profile picker dialog box, select Options.Outlook Options choose profile

  3. On the Choose Profile dialog, select the check box Prompt for a profile to be used if you want to be prompted when starting Outlook. If this is enabled, you will get a prompt every time you start Outlook to pick which profile you want to open.Outlook choose profile dialog

Set a default profile

  1. In the Choose Profile dialog box, in the Profile Name list, select the profile that you want to be the default.Outlook pick profile name

  2. Select Options, then select the Set as default profile check box.

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