Use a screen reader to navigate and add cards in the Exchange admin center

This article is for people with visual or cognitive impairments who use a screen reader program such as Windows Narrator, JAWS, or NVDA with Microsoft 365 products. This article is part of the Microsoft 365 screen reader support content set where you can find more accessibility information on our apps. For general help, visit Microsoft Support.

Use the Exchange admin center (EAC) with your keyboard and a screen reader to navigate the cards on the EAC dashboard and to add new cards. Cards make it easy to quickly access reports that are important to you.

We have tested it with Narrator in Microsoft Edge and with JAWS in Chrome, but it might work with other screen readers and web browsers as long as they follow common accessibility standards and techniques.

Notes:

New Microsoft 365 features are released gradually to Microsoft 365 subscribers, so your app might not have these features yet. To learn how you can get new features faster, join the Office Insider program.
To learn more about screen readers, go to How screen readers work with Microsoft 365.
Exchange Online is included in Microsoft 365 business and enterprise subscription plans; however, capabilities might differ by plan. If your EAC doesn't include a function described in this article, your plan might not include it. For more information about the Exchange Online capabilities in your subscription plan, go to What Microsoft 365 business product or license do I have? and Exchange Online service description.

Navigate the EAC dashboard cards

On the EAC dashboard, press the Tab key or Shift+Tab until you hear: “Add menu card, menu item.” The focus is now on the menu bar above the cards.
To move to the first card, press the Tab key. The focus moves to the menu button at the top of each card. You hear the category of the card, for example, "Mail flow," followed by "Button." Press the Tab key to cycle through the contents of the card, and then to move to the next card.

Note: The layout of the cards varies. In some cards you can also navigate within its contents with the arrow keys.
Many cards have a View reports button at the bottom. Press Enter if you want to open the full report view. Then press the Tab key until you hear the category of the report, for example, "Mail flow," and press the SR key+Down arrow key to have your screen reader read the contents of the report view.
To return to the home page from the report view, press Shift+Tab until you hear "Home page, expanded," and press Enter.

Add new cards

On the EAC dashboard, press the Tab key or Shift+Tab until you hear “Add menu card, menu item,” and press Enter. The Add cards to your home page pop-up window opens. The focus moves to the Close button.
To cycle through the new card options, press the Tab key or Shift+Tab. Your screen reader announces the name of the card, followed by a short description. To add the currently selected card, press Enter.
To close the pop-up window and return to the dashboard, press the Tab key or Shift+Tab until you hear “Button,” and press Enter.

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.

Use a screen reader to navigate and add cards in the Exchange admin center

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Navigate the EAC dashboard cards

Add new cards

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Technical support for customers with disabilities

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