Use Outlook Mail with Narrator, the built-in Windows screen reader, to save an attached file from an email to your device.
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This topic assumes that you are using the built-in Windows screen reader, Narrator. To learn more about using Narrator, go to Complete guide to Narrator.
Save an attachment from an email
In Outlook Mail, navigate to the email that contains the attachment you want to save to your device, and then double-tap the screen to open it. The focus moves to the start of the email.
Swipe left to move the focus to the message header where the attachments are. You hear the file name and size of the first attachment. If the first attachment is not the one you seek, swipe left until you find the attachment you want to save.
Double-tap the screen with two fingers. You hear: "Menu, popup, custom."
Swipe right until you hear "Save button," and then double-tap the screen. You hear: "Choose an app, This Device."
Note: If you want to save the attachment to your OneDrive instead, swipe right until you hear "OneDrive," and then double-tap the screen.
Double-tap the screen. You hear: "Browser, Documents." Swipe right until you hear "Downloads," and then double-tap the screen.
Swipe right until you hear "Next, app bar button" and then double-tap the screen.
Swipe right until you hear "Save, app bar button" and then double-tap the screen.
The attachment is saved to the Downloads folder on your device and the focus returns to the email. You can browse your downloaded files with the File Explorer app.
Technical support for customers with disabilities
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