If you're using the Semi-Annual Enterprise Channel of Microsoft 365, you'll find that Microsoft 365 Copilot features aren't available in your apps. In order to use the features enabled by your assigned Copilot license, you'll need to switch to Current Channel or the Monthly Enterprise Channel.
For assistance with getting your device moved to the correct Microsoft 365 update channel, contact your internal help desk or technical support. For more information on how to locate your Microsoft 365 admin, see How do I find my Microsoft 365 admin?
Tip: In the meantime, Copilot should be available to you in the web versions of the Microsoft 365 apps without the need for a channel update. Try signing in at https://microsoft365.com to get started.
To check if you’re on the Semi-Annual Enterprise Channel, follow these steps:
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Open any Microsoft 365 application (such as Word, Excel, or PowerPoint).
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Select File > Account.
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Look for the Product Information section. If you see Semi-Annual Enterprise Channel mentioned there, your organization is using this update channel.
