If you are using Android 9 (Android Pie), a feature in the build may be restricting Outlook's background usage. In order to reenable Outlook alerts:
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            Close and relaunch Outlook. 
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            Click VIEW on the notification regarding restricted background usage at the bottom of the screen. 
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            Click View Settings. 
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            Go to Manage Battery Usage. 
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            Find Outlook's settings, then go to Battery Usage or Use Details. 
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            If Background Restriction or Allow Background Activity is restricted, click on it to disable the restriction. Â 
 
                         
				 
				