Why is GroupMe asking for my birthday?
Note: Once you enter and confirm your birthday, you won’t be able to change it.
What do I do if I entered the wrong birthday?
If you entered the wrong birthday by mistake, you can verify your age by associating your GroupMe account with your Microsoft account. Learn more about associating a Microsoft account here.
Why can’t I create a GroupMe account?
You won’t be able to create an account if you don’t meet the minimum legal age requirements.
Why am I unable to sign in to GroupMe after verifying my age?
If you verify your age and don’t meet the minimum legal age requirements, your account will be suspended.
Why do I have to be over a certain age to use GroupMe?
Various governmental regulations require controllers like Microsoft to have authorization from parents to get a child’s consent where that consent is required for personal data processing in the context of Microsoft products and services, including GroupMe.
What does it mean if I am an underage GroupMe user?
Users who don't meet the minimum legal age requirements will not be able to create a GroupMe account or use any of the GroupMe services.