Outlook Mail might crash and not synchronize e-mail when running in the background in Windows 10 Insider Preview

Symptoms

When you run Outlook Mail in Windows 10 Insider Preview, it might crash due to a memory error, and does not synchronize e-mail when the app is running in the background.

Resolution

An update is available to resolve this problem.

How to obtain this update

Windows Update

This update is available from Windows Update.

Prerequisites

To apply this update, you must be running Windows 10 Insider Preview Build 10130.

Restart information

You must restart the computer after you apply this update.

Update replacement information

This update does not replace any previously released update.

File information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.
For all supported x86-based versions of Windows 10 Insider Preview:

File name File version File size Date Time Platform
Windows10.0-kb3069065-x86.cab Not Applicable 34,807 30-May-2015 21:50 Not Applicable
Windows10.0-kb3069065-x86.xml Not Applicable 446 30-May-2015 21:51 Not Applicable
Wsusscan.cab Not Applicable 169,006 30-May-2015 22:02 Not Applicable
Package_1_for_kb3069065~31bf3856ad364e35~x86~~10.0.1.1.mum Not Applicable 2,044 30-May-2015 21:35 Not Applicable
Package_for_kb3069065_rtm~31bf3856ad364e35~x86~~10.0.1.1.mum Not Applicable 1,664 30-May-2015 21:35 Not Applicable
X86_66bbd62823cf70319554f22e349e8f7f_31bf3856ad364e35_10.0.10130.2_none_350960d427595a70.manifest Not Applicable 717 30-May-2015 21:35 Not Applicable
X86_microsoft-onecore-a..ourcepolicy-windows_31bf3856ad364e35_10.0.10130.2_none_e2c7b97904c0b220.manifest Not Applicable 337,905 29-May-2015 04:27 Not Applicable
Package.cab Not Applicable 291,315 30-May-2015 21:51 Not Applicable

For all supported x64-based versions of Windows 10 Insider Preview:

File name File version File size Date Time Platform
Windows10.0-kb3069065-x64.cab Not Applicable 34,757 30-May-2015 21:46 Not Applicable
Windows10.0-kb3069065-x64.xml Not Applicable 448 30-May-2015 21:51 Not Applicable
Wsusscan.cab Not Applicable 169,296 30-May-2015 21:55 Not Applicable
Amd64_5e64172de6bf34385044404dad5dc61a_31bf3856ad364e35_10.0.10130.2_none_930cab18e5a21b84.manifest Not Applicable 721 30-May-2015 21:35 Not Applicable
Amd64_microsoft-onecore-a..ourcepolicy-windows_31bf3856ad364e35_10.0.10130.2_none_3ee654fcbd1e2356.manifest Not Applicable 337,907 29-May-2015 05:36 Not Applicable
Package_1_for_kb3069065~31bf3856ad364e35~amd64~~10.0.1.1.mum Not Applicable 2,056 30-May-2015 21:35 Not Applicable
Package_for_kb3069065_rtm~31bf3856ad364e35~amd64~~10.0.1.1.mum Not Applicable 1,674 30-May-2015 21:35 Not Applicable
Package.cab Not Applicable 291,351 30-May-2015 21:51 Not Applicable

      

        
      

References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates