I'm having trouble signing in to Skype
If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide. If we detect a problem with your account, we'll tell you what you need to do to solve the problem. If we don't detect any problem, we'll guide you through how you can help yourself.
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I'm asked for my birthday or parental consent
Why am I being asked for my date of birth when signing into Skype?
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I'm asked to add email or phone number to my profile
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