Applies To
Windows Server 2012 R2 Datacenter Windows Server 2012 R2 Essentials Windows Server 2012 R2 Foundation Windows Server 2012 R2 Standard

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Symptoms

This issue occurs when server message block (SMB) does not allocate an I/O work item in Windows Server 2012 R2. Additionally, you receive the following Stop error:

STOP: 0x0000007E (parameter1, parameter2, parameter3, parameter4)

Notes

  • The Stop error 0x0000007E describes a SYSTEM_THREAD_EXCEPTION_NOT_HANDLED issue.

  • The parameters in this Stop error message vary, and depend on the configuration of the computer.

  • Not all "0x0000007E" Stop errors are caused by this issue.

Resolution

To resolve this issue, install update 2955164. For more information about how to obtain update 2955164, click the following article number to view the article in the Microsoft Knowledge Base:

2955164 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: May 2014

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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