Symptoms

Consider the following scenario:

  • You run Microsoft FTP Service 7.5 for Internet Information Services 7.5 (IIS 7.5) on a computer that is running Windows 7 or Windows Server 2008 R2.

  • The computer is in a workgroup.

  • You create an FTP site and configure its authentication method to Basic Authentication on the computer.

  • You create a Universal Naming Convention (UNC) virtual directory on the FTP site, and select the Application-User (pass-through authentication) option.

  • You use the ftp://ftp.exe utility to try to upload a file to the virtual directory.

  • The name of the file contains the "~" symbol followed by a numeric character or characters. For example, the file name is "~123.txt."

In this scenario, you cannot upload the file. Additionally, you receive the following error message:

550 Access is denied

Notes

  • This issue does not occur in Windows Server 2003.

  • This issue does not occur if you remove the "~" symbol or the numeric character or characters. For example, this issue does not occur if you rename the file to "~test.txt."

  • This issue also occurs when you run Microsoft FTP Service 7.5 for Internet Information Services 7.0 (IIS 7.0). To obtain the fix, contact Microsoft Customer Service and Support. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft Website:

    Microsoft Support

Resolution

To resolve this issue, install the following hotfix on the computer.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows 7

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2

  • Windows Server 2008 R2 Service Pack 1 (SP1)

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer if the FTP service is running when you install this hotfix. To avoid a restart, stop the FTP service before you install this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes


Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Ftpconfigext.dll

7.5.7600.21069

16,384

14-Oct-2011

04:32

x86

Ftpctrlps.dll

7.5.7600.21069

9,728

14-Oct-2011

04:32

x86

Ftpmib.dll

7.5.7600.21069

10,240

14-Oct-2011

04:32

x86

Ftpres.dll

7.5.7600.21069

14,848

14-Oct-2011

04:23

x86

Ftpsvc.dll

7.5.7600.21069

309,248

14-Oct-2011

04:32

x86

Ftpsvc.mof

Not applicable

69,252

13-Oct-2011

23:39

Not applicable

Ftpconfigext.dll

7.5.7601.21839

16,384

14-Oct-2011

06:10

x86

Ftpctrlps.dll

7.5.7600.14294

9,728

14-Jul-2009

01:15

x86

Ftpmib.dll

7.5.7600.16385

10,240

14-Jul-2009

01:15

x86

Ftpres.dll

7.5.7600.14294

14,848

14-Jul-2009

01:05

x86

Ftpsvc.dll

7.5.7601.21839

310,272

14-Oct-2011

06:10

x86

Ftpsvc.mof

Not applicable

69,252

13-Jul-2009

21:05

Not applicable

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Ftpconfigext.dll

7.5.7600.21069

18,432

14-Oct-2011

05:26

x64

Ftpctrlps.dll

7.5.7600.21069

13,824

14-Oct-2011

05:26

x64

Ftpmib.dll

7.5.7600.21069

12,800

14-Oct-2011

05:26

x64

Ftpres.dll

7.5.7600.21069

14,848

14-Oct-2011

05:12

x64

Ftpsvc.dll

7.5.7600.21069

350,208

14-Oct-2011

05:26

x64

Ftpsvc.mof

Not applicable

69,252

13-Oct-2011

23:35

Not applicable

Ftpconfigext.dll

7.5.7601.21839

18,432

14-Oct-2011

18:35

x64

Ftpctrlps.dll

7.5.7600.14294

13,824

14-Jul-2009

01:40

x64

Ftpmib.dll

7.5.7600.16385

12,800

14-Jul-2009

01:40

x64

Ftpres.dll

7.5.7600.14294

14,848

14-Jul-2009

01:27

x64

Ftpsvc.dll

7.5.7601.21839

350,720

14-Oct-2011

18:35

x64

Ftpsvc.mof

Not applicable

69,252

13-Jul-2009

20:50

Not applicable

For all supported IA-64–based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Ftpconfigext.dll

7.5.7600.21069

40,960

14-Oct-2011

04:09

IA-64

Ftpctrlps.dll

7.5.7600.21069

22,528

14-Oct-2011

04:09

IA-64

Ftpmib.dll

7.5.7600.21069

23,552

14-Oct-2011

04:09

IA-64

Ftpres.dll

7.5.7600.21069

14,848

14-Oct-2011

03:59

IA-64

Ftpsvc.dll

7.5.7600.21069

781,824

14-Oct-2011

04:09

IA-64

Ftpsvc.mof

Not applicable

69,252

13-Oct-2011

23:15

Not applicable

Ftpconfigext.dll

7.5.7601.21839

40,960

14-Oct-2011

04:14

IA-64

Ftpctrlps.dll

7.5.7600.14294

22,528

14-Jul-2009

01:46

IA-64

Ftpmib.dll

7.5.7600.16385

23,552

14-Jul-2009

01:46

IA-64

Ftpres.dll

7.5.7600.14294

14,848

14-Jul-2009

01:35

IA-64

Ftpsvc.dll

7.5.7601.21839

785,408

14-Oct-2011

04:14

IA-64

Ftpsvc.mof

Not applicable

69,252

13-Jul-2009

20:48

Not applicable

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

Update.mum

File version

Not applicable

File size

2,461

Date (UTC)

14-Oct-2011

Time (UTC)

21:34

Platform

Not applicable

File name

X86_61cd361df474baeb1f7d2f3ce5ccf314_31bf3856ad364e35_6.1.7600.21069_none_04e3cefda321c0ca.manifest

File version

Not applicable

File size

698

Date (UTC)

14-Oct-2011

Time (UTC)

21:34

Platform

Not applicable

File name

X86_b43cbce99c5fc75a9706e65974fd5727_31bf3856ad364e35_6.1.7601.21839_none_bbf7ce94dccca200.manifest

File version

Not applicable

File size

698

Date (UTC)

14-Oct-2011

Time (UTC)

21:34

Platform

Not applicable

File name

X86_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7600.21069_none_4ae48c210ffe6acc.manifest

File version

Not applicable

File size

30,056

Date (UTC)

14-Oct-2011

Time (UTC)

05:04

Platform

Not applicable

File name

X86_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7601.21839_none_4ceb82af0d0c4cca.manifest

File version

Not applicable

File size

31,009

Date (UTC)

14-Oct-2011

Time (UTC)

21:40

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_c790ac59fcb3ac4ea3e74cd0419235a7_31bf3856ad364e35_6.1.7601.21839_none_e2f35d23bab00b72.manifest

File version

Not applicable

File size

1,046

Date (UTC)

14-Oct-2011

Time (UTC)

21:34

Platform

Not applicable

File name

Amd64_ec101193a4dcd04a074f1db0c18b4fc8_31bf3856ad364e35_6.1.7600.21069_none_98a4ae309a9c6ae6.manifest

File version

Not applicable

File size

1,046

Date (UTC)

14-Oct-2011

Time (UTC)

21:34

Platform

Not applicable

File name

Amd64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7600.21069_none_a70327a4c85bdc02.manifest

File version

Not applicable

File size

30,062

Date (UTC)

14-Oct-2011

Time (UTC)

06:00

Platform

Not applicable

File name

Amd64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7601.21839_none_a90a1e32c569be00.manifest

File version

Not applicable

File size

31,015

Date (UTC)

14-Oct-2011

Time (UTC)

21:47

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,895

Date (UTC)

14-Oct-2011

Time (UTC)

21:34

Platform

Not applicable

File name

Wow64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7600.21069_none_b157d1f6fcbc9dfd.manifest

File version

Not applicable

File size

11,616

Date (UTC)

14-Oct-2011

Time (UTC)

04:48

Platform

Not applicable

File name

Wow64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7601.21839_none_b35ec884f9ca7ffb.manifest

File version

Not applicable

File size

11,616

Date (UTC)

14-Oct-2011

Time (UTC)

06:49

Platform

Not applicable

Additional files for all supported IA-64–based versions of Windows Server 2008 R2

File name

Ia64_1448f88688e7a8e8ee1f0d86ca5a33e4_31bf3856ad364e35_6.1.7601.21839_none_cda2622053130bb2.manifest

File version

Not applicable

File size

1,044

Date (UTC)

14-Oct-2011

Time (UTC)

21:33

Platform

Not applicable

File name

Ia64_e9f01ba10298a5163b4153b7ce9bd928_31bf3856ad364e35_6.1.7600.21069_none_c02ed8578f2b3fc3.manifest

File version

Not applicable

File size

1,044

Date (UTC)

14-Oct-2011

Time (UTC)

21:33

Platform

Not applicable

File name

Ia64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7600.21069_none_4ae630170ffc73c8.manifest

File version

Not applicable

File size

30,059

Date (UTC)

14-Oct-2011

Time (UTC)

05:55

Platform

Not applicable

File name

Ia64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7601.21839_none_4ced26a50d0a55c6.manifest

File version

Not applicable

File size

31,012

Date (UTC)

14-Oct-2011

Time (UTC)

21:34

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,943

Date (UTC)

14-Oct-2011

Time (UTC)

21:33

Platform

Not applicable

File name

Wow64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7600.21069_none_b157d1f6fcbc9dfd.manifest

File version

Not applicable

File size

11,616

Date (UTC)

14-Oct-2011

Time (UTC)

04:48

Platform

Not applicable

File name

Wow64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.1.7601.21839_none_b35ec884f9ca7ffb.manifest

File version

Not applicable

File size

11,616

Date (UTC)

14-Oct-2011

Time (UTC)

06:49

Platform

Not applicable

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