Symptoms
Consider the following scenario:
-
You install Internet Information Services (IIS) 8.0 on a computer that is running Windows 8 or Windows Server 2012.
-
You create an FTP site by using IIS 8.0.
-
You upload files to the FTP site by using the Ftp.exe utility.
-
You run the following command to monitor the upload progress of the files:
ftp> literal size file name
In this scenario, the command does not return the current size of the file as expected. Additionally, you receive the following error message:
550-The process cannot access the file because it is being used by another process.
Win32 error: The process cannot access the file because it is being used by another process. Error details: File system returned an error.Cause
This issue occurs because of a sharing violation that occurs when you use the literal size command to query the current size of a file that is already open with write access.
Resolution
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must have IIS8 configured to use FTP 8.0 installed on a computer that is running Windows 8 or Windows Server 2012.
Registry information
To apply this hotfix, you do not have to make any changes to the registry.
Restart requirement
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 8 and Windows Server 2012 file information notes
Important Windows 8 and Windows Server 2012 hotfixes are included in the same packages.
-
The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
Version
Product
Milestone
Service branch
6.2.920 0.20 xxx
Windows 8 and Windows Server 2012
RTM
LDR
-
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8, and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
File name |
File version |
File size |
Date |
Time |
Platform |
---|---|---|---|---|---|
Ftpsvc.dll |
8.0.9200.20553 |
318,976 |
02-Nov-2012 |
05:20 |
x86 |
File name |
File version |
File size |
Date |
Time |
Platform |
---|---|---|---|---|---|
Ftpsvc.dll |
8.0.9200.20553 |
369,152 |
02-Nov-2012 |
05:26 |
x64 |
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More Information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates For more information about the issue in IIS 7.5, click the following article number to view the article in the Microsoft Knowledge Base:
2723776 "550-The process cannot access the file" error message when you run the "literal size" FTP command in Windows 7 or in Windows Server 2008 R2
Additional file information
Additional file information for Windows 8 and Windows Server 2012
File name |
Update.mum |
File version |
Not applicable |
File size |
1,796 |
Date (UTC) |
02-Nov-2012 |
Time (UTC) |
18:09 |
Platform |
Not applicable |
File name |
X86_124e38f00fc398685f3a4955857dbe9f_31bf3856ad364e35_6.2.9200.20553_none_cac8da271c10fa8f.manifest |
File version |
Not applicable |
File size |
698 |
Date (UTC) |
02-Nov-2012 |
Time (UTC) |
18:09 |
Platform |
Not applicable |
File name |
X86_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.2.9200.20553_none_47bf309e800dd79a.manifest |
File version |
Not applicable |
File size |
26,653 |
Date (UTC) |
02-Nov-2012 |
Time (UTC) |
05:52 |
Platform |
Not applicable |
File name |
Amd64_bb9bb6d8fbf5c83ba9c57d8440c1cc54_31bf3856ad364e35_6.2.9200.20553_none_9ecbd302d77a15bd.manifest |
File version |
Not applicable |
File size |
1,046 |
Date (UTC) |
02-Nov-2012 |
Time (UTC) |
18:09 |
Platform |
Not applicable |
File name |
Amd64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.2.9200.20553_none_a3ddcc22386b48d0.manifest |
File version |
Not applicable |
File size |
26,659 |
Date (UTC) |
02-Nov-2012 |
Time (UTC) |
07:17 |
Platform |
Not applicable |
File name |
Update.mum |
File version |
Not applicable |
File size |
2,014 |
Date (UTC) |
02-Nov-2012 |
Time (UTC) |
18:09 |
Platform |
Not applicable |
File name |
Wow64_microsoft-windows-iis-ftpsvc_31bf3856ad364e35_6.2.9200.20553_none_ae3276746ccc0acb.manifest |
File version |
Not applicable |
File size |
11,542 |
Date (UTC) |
02-Nov-2012 |
Time (UTC) |
05:44 |
Platform |
Not applicable |