ISSUE:

When you post a document in Payables management (PM), Receivables managements (RM), Sales order processing (SOP) or Purchasing order processing (POP) with a defaulted distribution account, it posts fine in the sub-module, but will fall out to Batch recovery in GL.  The General Ledger edit list shows this informational message:

Account is inactive; please activate or change the account.

 

Note: The defaulted account can come from posting accounts setup, customer/vendor posting setup, item setup, etc... 

 

CAUSE/RESOLUTION

By design.  When you inactive a GL account, it is only inactivated in GL and prevents the account from showing up in account lookup lists in transaction windows going forward.  There is no validation back to any of the current default posting setups at the time you inactive the GL account, or in the sub-module when posting a transaction using the defaulted GL account.   

The user would be expected to manually remove the account from all default posting windows for account setups, vendor accounts, customer accounts, etc.  at the time the GL account is inactivated.  If this is not done, then the batch will post in the sub-module without error, but when it posts to GL the validation is performed and the batch may fall out to Batch recovery. 

 

 

 

query words:  default accounts, defaulting, posting setups, distributions, distribution lines, GP, distribution records, entries, AP, submodule

TO VOTE:

If you would like this considered for a future product enhancement, please click on the product suggestion link below and vote on it: 

"Account is inactive" error in GL when posting from sub-module

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