Symptoms

The Generate Incident Report action does not display the "Bcc" field of an original email message in a Microsoft Exchange Server 2013 environment.

Cause

This issue occurs because the transport rule agent does not fetch Bcc recipients.

Resolution

To resolve this issue, install the following cumulative update:

2892464 Description of Cumulative Update 3 for Exchange Server 2013

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about incident reports, go to the following Microsoft website:

General information about incident reports

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.