TechKnowledge Content

SYMPTOMS When launching Integration Manager, you may receive the following error message:

[Microsoft][ODBC Microsoft Access 97 Driver] Can't Open database ('Unknown').

This error happens on multiple workstations and on the server.CAUSE The IM.mdb file is damaged.RESOLUTION Resolution 1 - When you open the IM.mdb file with Access you may receive a similar message about the table being corrupt. When you are prompted to fix the IM.mdb database, click Yes.Resolution 2 - Repair and compact the IM.mdb. See Knowledge Base Article 867174 about how to compact IM.mdb after purging the log file.

This article was TechKnowledge Document ID: 9942

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