[SDP 3][cae41a93-53b6-455a-a5b2-2140b3e8a7c6] Microsoft Dynamics RMS Diagnostic

The Microsoft Dynamics RMS Diagnostic analyzes and collects information about the Microsoft Dynamics RMS system.

This article describes the information that is collected by the Microsoft Dynamics RMS Diagnostic.

Description

File name

Machine Name

ResultReport.xml

OS Name

ResultReport.xml

Build

ResultReport.xml

Time Zone/Offset

ResultReport.xml

Last Reboot/Uptime

ResultReport.xml

AntiMalware

ResultReport.xml

User Account Control

ResultReport.xml

UserName

ResultReport.xml

Description

File name

Computer Model

ResultReport.xml

Processor(s)

ResultReport.xml

Machine

SERVERDATABASE_WhoAmI.txt

Description

File name

AccountDefaultID

ResultReport.xml

AccountMonthlyClosingDay

ResultReport.xml

CostUpdateMethod

ResultReport.xml

HQCreationDate

ResultReport.xml

LastUpdated

ResultReport.xml

LayawayDeposit

ResultReport.xml

LimitItem

ResultReport.xml

LimitPurchase

ResultReport.xml

LimitTimeFrame

ResultReport.xml

LimitType

ResultReport.xml

SerialNumber

ResultReport.xml

StoreID

ResultReport.xml

SyncID

ResultReport.xml

TaxSystem

ResultReport.xml

VATRegistrationNumber

ResultReport.xml

ID

ResultReport.xml

StoreName

ResultReport.xml

StoreAddress1

ResultReport.xml

StoreCity

ResultReport.xml

StoreZip

ResultReport.xml

StorePhone

ResultReport.xml

QuoteExpirationDays

ResultReport.xml

BackOrderExpirationDays

ResultReport.xml

LayawayExpirationDays

ResultReport.xml

WorkOrderDueDays

ResultReport.xml

LayawayFee

ResultReport.xml

ReceiptCount

ResultReport.xml

ReceiptCount2

ResultReport.xml

EDCTimeout

ResultReport.xml

WorkOrderDeposit

ResultReport.xml

PriceCalculationRule

ResultReport.xml

Options

ResultReport.xml

TaxBasis

ResultReport.xml

TaxField

ResultReport.xml

ItemTaxID

ResultReport.xml

DBTimeStamp

ResultReport.xml

DefaultTenderID

ResultReport.xml

Options2

ResultReport.xml

VoucherExpirationDays

ResultReport.xml

EnableGlobalCustomers

ResultReport.xml

DefaultGlobalCustomer

ResultReport.xml

Options3

ResultReport.xml

Options4

ResultReport.xml

NextAutoAccountNumber

ResultReport.xml

AccountingInterface

ResultReport.xml

Description

File name

SQLServerName

ResultReport.xml

SQLDB

ResultReport.xml

Description

File name

RMS Column Information (.csv):

<ComputerName>_RMS_Column_Information.csv

RMS Column Information (.txt):

<ComputerName>_RMS_Column_Information.txt

Description

File name

Text files (.txt)

<ComputerName>_HookCount.txt

Text files (.txt)

<ComputerName>_hotfixes.txt

Text files (.txt)

<ComputerName>_HQClientTimeout.txt

Text files (.txt)

<ComputerName>_HQManagerPath.txt

Text files (.txt)

<ComputerName>_HQManagerTemplates.txt

Text files (.txt)

<ComputerName>_ipconfig.txt

Text files (.txt)

<ComputerName>_MSFTSQLSVR.txt

Text files (.txt)

<ComputerName>_MSSQLSERVER.txt

Text files (.txt)

<ComputerName>_OleforRetail.txt

Text files (.txt)

<ComputerName>_RMS_Column_Information.txt

Text files (.txt)

<ComputerName>_RMS_Configuration.txt

Text files (.txt)

<ComputerName>_RMS_Items.txt

Text files (.txt)

<ComputerName>_RMS_Sql_Triggers.txt

Text files (.txt)

<ComputerName>_RMS_Store.txt

Text files (.txt)

<ComputerName>_RMS_VersionHistory.txt

Text files (.txt)

<ComputerName>_software_installed.txt

Text files (.txt)

<ComputerName>_SOManagerPath.txt

Text files (.txt)

<ComputerName>_SOManagerTemplates.txt

Text files (.txt)

<ComputerName>_sqlProtocols.txt

Text files (.txt)

<ComputerName>_SqlServices.txt

Text files (.txt)

<ComputerName>_SQLVersionInfo.txt

Text files (.txt)

<ComputerName>_systeminfo.txt

Text files (.txt)

<ComputerName>_WhoAmI.txt

Description

File name

RMS Sql Triggers (.csv)

<ComputerName>_RMS_Sql_Triggers.csv

RMS Sql Triggers (.txt)

<ComputerName>_RMS_Sql_Triggers.txt

Description

File name

RMS Store Information (.csv)

<ComputerName>_RMS_Store.csv

RMS Store Information (.txt)

<ComputerName>_RMS_Store.txt

Description

File name

RMS Store Operations Configuration Information (.csv)

<ComputerName>_RMS_Configuration.csv

RMS Store Operations Configuration Information (.txt)

<ComputerName>_RMS_Configuration.txt

Description

File name

RMS Version History (.csv)

<ComputerName>_RMS_VersionHistory.csv

RMS Version History (.txt)

<ComputerName>_RMS_VersionHistory.txt

Description

File name

Sql Server Version (.csv)

<ComputerName>_SQLVersioninfo.csv

Sql Server Version (.txt)

<ComputerName>_SQLVersioninfo.txt


Description

File name

Application (.csv)

<ComputerName>_evt_Application.csv

Application (.evtx)

<ComputerName>_evt_Application.evtx

Application (.txt)

<ComputerName>_evt_Application.txt

System (.csv)

<ComputerName>_evt_System.csv

System (.evtx)

<ComputerName>_evt_System.evtx

System (.txt)

<ComputerName>_evt_System.txt


RuleID

Title

Description

RC_RMS_Duplicate_Batches

RMS Duplicate Batches Found

This diagnostic tool has found duplicate Batches within the current configuration.

RC_RMS_Duplicate_Customers

RMS Duplicate Customers Found

This diagnostic tool has found duplicate customers within the current configuration.

RC_RMS_Duplicate_Items

RMS Duplicate Items Found

This diagnostic tool has found duplicate Items within the current configuration.

In addition to the files that are collected and listed here, this troubleshooter can detect one or more of the following situations:

  • You must be in the administrators group on the computer from where the diagnostic is run.


For more information, click the following article number to view the article in the Microsoft Knowledge Base:

973559 Frequently asked questions about the Microsoft Support Diagnostic Tool (MSDT) for Windows 7


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