"You must activate email functionality for this document before it can be sent in email" message in Microsoft Dynamics GP

SYMPTOM

 

"You must activate email functionality for this document before it can be sent in email" message in Microsoft Dynamics GP when trying to send an email using word templates. 

 

RESOLUTION

To resolve this message, go to Tools | Setup | Company | E-mail Settings.  Make sure that the document type you are trying to send is selected in this window. 

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

Thank you for your feedback!

×