Not sure if this is the right fix? We've added this issue to our memory dump diagnostic which can confirm.

Symptoms

Assume that you have a computer that is running Windows 8 or Windows Server 2012 that works as a SMB-based file server. When you enable the BranchCache functionality, you may receive a Stop error message that resembles the following:

STOP: 0x00000093 ( parameter1, parameter2, parameter3, parameter4 )


Notes

  • This Stop error indicates an INVALID_KERNEL_HANDLE issue.

  • The parameters in this Stop error message vary, depending on the configuration of the computer.

  • Not all "0x00000093" Stop errors are caused by this issue.


How to obtain this hotfix

To resolve this issue, we have released hotfixes for Windows 8 or Windows Server 2012.

Hotfix for Windows 8 or Windows Server 2012

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates.

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8 and Windows Server 2012 file information and notesImportant Windows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8/Windows Server 2012" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.21xxx

    Windows 8 and Windows Server 2012

    RTM

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Srv2.sys

6.2.9200.21223

552,448

08-Sep-2014

02:34

x86

For all supported x64-based versions of Windows 8 and of Windows Server 2012

File name

File version

File size

Date

Time

Platform

Srv2.sys

6.2.9200.21223

673,280

08-Sep-2014

03:36

x64


Additional file information

Additional file information for Windows 8 and for Windows Server 2012

Additional files for all supported x86-based versions of Windows 8

File property

Value

File name

X86_14bab9ed39bc7508d4526f718e55ad47_31bf3856ad364e35_6.2.9200.21224_none_1a33b9719fbee8ec.manifest

File version

Not applicable

File size

708

Date (UTC)

09-Sep-2014

Time (UTC)

22:28

Platform

Not applicable

File name

X86_19b4a2f0dcef134c502765da9a46bcf9_31bf3856ad364e35_6.2.9200.21224_none_6f5580eeb67035eb.manifest

File version

Not applicable

File size

708

Date (UTC)

09-Sep-2014

Time (UTC)

22:28

Platform

Not applicable

File name

X86_19d2766ac3ae52cfb2ad1567a9bdd053_31bf3856ad364e35_6.2.9200.21224_none_3b83a8ccd96cd2a5.manifest

File version

Not applicable

File size

708

Date (UTC)

09-Sep-2014

Time (UTC)

22:28

Platform

Not applicable

File name

X86_1caeacf3bb45249f8f3b0f5c5502ed9a_31bf3856ad364e35_6.2.9200.21224_none_e4542467a9510aae.manifest

File version

Not applicable

File size

708

Date (UTC)

09-Sep-2014

Time (UTC)

22:28

Platform

Not applicable

File name

X86_2681e115d316f6aff1939ffe287ed0f7_31bf3856ad364e35_6.2.9200.21224_none_bc5181582adba76f.manifest

File version

Not applicable

File size

700

Date (UTC)

09-Sep-2014

Time (UTC)

22:28

Platform

Not applicable

File name

X86_31007b834a987c0e6ce8d2cfb586e451_31bf3856ad364e35_6.2.9200.21224_none_79ecccaee8cc301b.manifest

File version

Not applicable

File size

708

Date (UTC)

09-Sep-2014

Time (UTC)

22:28

Platform

Not applicable

File name

X86_32641ddcfb8de4a842f5d912d833e573_31bf3856ad364e35_6.2.9200.21224_none_1f7b5426b350a0a7.manifest

File version

Not applicable

File size

708

Date (UTC)

09-Sep-2014

Time (UTC)

22:28

Platform

Not applicable

File name

X86_37cda2e08b2642eb33adf79bc2f3ee2d_31bf3856ad364e35_6.2.9200.21224_none_59001cd1d75b2f34.manifest

File version

Not applicable

File size

708

Date (UTC)

09-Sep-2014

Time (UTC)

22:28

Platform

Not applicable

File name

X86_3c923315e966568eed35cc37c4eb7106_31bf3856ad364e35_6.2.9200.21224_none_65fbb37e71794315.manifest

File version

Not applicable

File size

708

Date (UTC)

09-Sep-2014

Time (UTC)

22:28

Platform

Not applicable

File name

X86_40c7a96aec078c41846724a8d952f511_31bf3856ad364e35_6.2.9200.21224_none_7b47733f6f480582.manifest

File version

Not applicable

File size

708

Date (UTC)

09-Sep-2014

Time (UTC)

22:28

Platform

Not applicable

File name

X86_4987101eb322214e4c10ebce14ddfa4b_31bf3856ad364e35_6.2.9200.21224_none_48b85051ca28aff8.manifest

File version

Not applicable

File size

708

Date (UTC)

09-Sep-2014

Time (UTC)

22:28

Platform

Not applicable

File name

X86_6b1d72afffd4407a590430eb20c410f8_31bf3856ad364e35_6.2.9200.21224_none_2f3c4059b29c7d96.manifest

File version

Not applicable

File size

708

Date (UTC)

09-Sep-2014

Time (UTC)

22:28

Platform

Not applicable

File name

X86_6bd4065b0f01d7b5e2c0d7c90899f00c_31bf3856ad364e35_6.2.9200.21224_none_b7134714fcb862e5.manifest

File version

Not applicable

File size

708

Date (UTC)

09-Sep-2014

Time (UTC)

22:28

Platform

Not applicable

File name

X86_8883cb6032fd210804b3b193ffbe2296_31bf3856ad364e35_6.2.9200.21224_none_753cdfab90da1359.manifest

File version

Not applicable

File size

708

Date (UTC)

09-Sep-2014

Time (UTC)

22:28

Platform

Not applicable

File name

X86_abb92a1e6b5ddaec1893054d4ee76cb5_31bf3856ad364e35_6.2.9200.21224_none_c3ab2aeb58b676a7.manifest

File version

Not applicable

File size

708

Date (UTC)

09-Sep-2014

Time (UTC)

22:28

Platform

Not applicable

File name

X86_af4b9c0df9a0309fe1dd66044f778ff8_31bf3856ad364e35_6.2.9200.21224_none_0fa7a20676547574.manifest

File version

Not applicable

File size

708

Date (UTC)

09-Sep-2014

Time (UTC)

22:28

Platform

Not applicable

File name

X86_c1efef0a8e7de9c46983a1a4e8036de2_31bf3856ad364e35_6.2.9200.21224_none_30d97d1f9451874b.manifest

File version

Not applicable

File size

708

Date (UTC)

09-Sep-2014

Time (UTC)

22:28

Platform

Not applicable

File name

X86_d1a375e5e43c1234a143e7e087ea9451_31bf3856ad364e35_6.2.9200.21224_none_c3c299328eab2b77.manifest

File version

Not applicable

File size

708

Date (UTC)

09-Sep-2014

Time (UTC)

22:28

Platform

Not applicable

File name

X86_d254a6d6337ec3ca98e90e3c613eecc0_31bf3856ad364e35_6.2.9200.21224_none_97821dee5cf3fd3d.manifest

File version

Not applicable

File size

708

Date (UTC)

09-Sep-2014

Time (UTC)

22:28

Platform

Not applicable

File name

X86_d82982b976adb0e5c3af7cd5b2d931c9_31bf3856ad364e35_6.2.9200.21224_none_5d6c5ce6ca0d009c.manifest

File version

Not applicable

File size

708

Date (UTC)

09-Sep-2014

Time (UTC)

22:28

Platform

Not applicable

File name

X86_e99a3a5e489f14102e9319f850ea17fe_31bf3856ad364e35_6.2.9200.21224_none_5e2d64207cb35871.manifest

File version

Not applicable

File size

708

Date (UTC)

09-Sep-2014

Time (UTC)

22:28

Platform

Not applicable

File name

X86_fca8f1a9aafbcad0e2cf035c5e7f4880_31bf3856ad364e35_6.2.9200.21224_none_251331fdedd8ffa6.manifest

File version

Not applicable

File size

708

Date (UTC)

09-Sep-2014

Time (UTC)

22:28

Platform

Not applicable

File name

X86_fdd5b98eec29390d907cdd63e719c4ce_31bf3856ad364e35_6.2.9200.21224_none_a06322100ea07830.manifest

File version

Not applicable

File size

708

Date (UTC)

09-Sep-2014

Time (UTC)

22:28

Platform

Not applicable

File name

X86_ff6851e8243da16a03aeda5d2dd1a8f8_31bf3856ad364e35_6.2.9200.21224_none_5e2022d02ceddd1f.manifest

File version

Not applicable

File size

708

Date (UTC)

09-Sep-2014

Time (UTC)

22:28

Platform

Not applicable

File name

X86_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.2.9200.21224_none_d762070ee0cf8ffe.manifest

File version

Not applicable

File size

259,944

Date (UTC)

09-Sep-2014

Time (UTC)

00:30

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012

File property

Value

File name

Amd64_00ee7e6544438a0832c33ebc58c54eb6_31bf3856ad364e35_6.2.9200.21224_none_73fd91008c0eab94.manifest

File version

Not applicable

File size

712

Date (UTC)

09-Sep-2014

Time (UTC)

22:32

Platform

Not applicable

File name

Amd64_04461e322c893e5cd303e7ef85585f88_31bf3856ad364e35_6.2.9200.21224_none_2f0ebae4f67546b6.manifest

File version

Not applicable

File size

712

Date (UTC)

09-Sep-2014

Time (UTC)

22:32

Platform

Not applicable

File name

Amd64_22cff5c276a22ee07b610b3c127a3a88_31bf3856ad364e35_6.2.9200.21224_none_329eab6a6822fa01.manifest

File version

Not applicable

File size

712

Date (UTC)

09-Sep-2014

Time (UTC)

22:32

Platform

Not applicable

File name

Amd64_2525cd55b7e214d8eb8f9ca0b2aa6845_31bf3856ad364e35_6.2.9200.21224_none_d4f5853cd35417fa.manifest

File version

Not applicable

File size

712

Date (UTC)

09-Sep-2014

Time (UTC)

22:32

Platform

Not applicable

File name

Amd64_4a0ac0949ab14bac8eb1d193360a4be8_31bf3856ad364e35_6.2.9200.21224_none_8c56c48490f2bbfc.manifest

File version

Not applicable

File size

712

Date (UTC)

09-Sep-2014

Time (UTC)

22:32

Platform

Not applicable

File name

Amd64_5d5109d941da9e95807fbb563d8a16f2_31bf3856ad364e35_6.2.9200.21224_none_398c83d0e429b0eb.manifest

File version

Not applicable

File size

704

Date (UTC)

09-Sep-2014

Time (UTC)

22:32

Platform

Not applicable

File name

Amd64_5e267d56647d7396eefa2636d1e74d9b_31bf3856ad364e35_6.2.9200.21224_none_86b7c11db6b4f4a7.manifest

File version

Not applicable

File size

712

Date (UTC)

09-Sep-2014

Time (UTC)

22:32

Platform

Not applicable

File name

Amd64_6f89674e65df4d3a9a944ac71705aa59_31bf3856ad364e35_6.2.9200.21224_none_584230fe68bc6e36.manifest

File version

Not applicable

File size

712

Date (UTC)

09-Sep-2014

Time (UTC)

22:32

Platform

Not applicable

File name

Amd64_7acce680ba4353738c87a2a507b1e940_31bf3856ad364e35_6.2.9200.21224_none_93f77fb4d486ef79.manifest

File version

Not applicable

File size

712

Date (UTC)

09-Sep-2014

Time (UTC)

22:32

Platform

Not applicable

File name

Amd64_802b204e03c6979fa224ba272f4f06fa_31bf3856ad364e35_6.2.9200.21224_none_b9a5ff47ee91a781.manifest

File version

Not applicable

File size

712

Date (UTC)

09-Sep-2014

Time (UTC)

22:32

Platform

Not applicable

File name

Amd64_81209dfa4517b8ea3ede9f2f75ccff14_31bf3856ad364e35_6.2.9200.21224_none_168f9b0f4d3c7436.manifest

File version

Not applicable

File size

712

Date (UTC)

09-Sep-2014

Time (UTC)

22:32

Platform

Not applicable

File name

Amd64_834247001efc39bf841254303bd24c94_31bf3856ad364e35_6.2.9200.21224_none_cbe85c1b8ea92b50.manifest

File version

Not applicable

File size

712

Date (UTC)

09-Sep-2014

Time (UTC)

22:32

Platform

Not applicable

File name

Amd64_8d1927fe7d89ddef5e5a2bb20dd7ee86_31bf3856ad364e35_6.2.9200.21224_none_fb725430cbca5907.manifest

File version

Not applicable

File size

712

Date (UTC)

09-Sep-2014

Time (UTC)

22:32

Platform

Not applicable

File name

Amd64_a87c84fa7eeecf9543584144ea660eb4_31bf3856ad364e35_6.2.9200.21224_none_c82bfe23bc255f04.manifest

File version

Not applicable

File size

712

Date (UTC)

09-Sep-2014

Time (UTC)

22:32

Platform

Not applicable

File name

Amd64_a9ccf708e66d62498a5e33d737198e73_31bf3856ad364e35_6.2.9200.21224_none_963c2a0677148f93.manifest

File version

Not applicable

File size

712

Date (UTC)

09-Sep-2014

Time (UTC)

22:32

Platform

Not applicable

File name

Amd64_aca57832eb255e50c7c42b56013e446e_31bf3856ad364e35_6.2.9200.21224_none_009f193375a5ca9e.manifest

File version

Not applicable

File size

712

Date (UTC)

09-Sep-2014

Time (UTC)

22:32

Platform

Not applicable

File name

Amd64_b7f5b1381e8aa49551186c92154692e9_31bf3856ad364e35_6.2.9200.21224_none_4dacb63fd6dff6e5.manifest

File version

Not applicable

File size

712

Date (UTC)

09-Sep-2014

Time (UTC)

22:32

Platform

Not applicable

File name

Amd64_bc2e94abe067be7e5c4df21ba9db1dce_31bf3856ad364e35_6.2.9200.21224_none_b019887cb1abf21c.manifest

File version

Not applicable

File size

712

Date (UTC)

09-Sep-2014

Time (UTC)

22:32

Platform

Not applicable

File name

Amd64_c0bc472e861bfa1d1586801c9f369401_31bf3856ad364e35_6.2.9200.21224_none_7416c984150afbd4.manifest

File version

Not applicable

File size

712

Date (UTC)

09-Sep-2014

Time (UTC)

22:32

Platform

Not applicable

File name

Amd64_d6c4e451316322ff9327882058d8ee08_31bf3856ad364e35_6.2.9200.21224_none_6483f66e5f7185de.manifest

File version

Not applicable

File size

712

Date (UTC)

09-Sep-2014

Time (UTC)

22:32

Platform

Not applicable

File name

Amd64_e109ffc01f83c58565e1a60951423153_31bf3856ad364e35_6.2.9200.21224_none_b3b8e423ad2df7cd.manifest

File version

Not applicable

File size

712

Date (UTC)

09-Sep-2014

Time (UTC)

22:32

Platform

Not applicable

File name

Amd64_eaf622ca928296ddcfbec266354caac0_31bf3856ad364e35_6.2.9200.21224_none_06f4126d21644ed2.manifest

File version

Not applicable

File size

712

Date (UTC)

09-Sep-2014

Time (UTC)

22:32

Platform

Not applicable

File name

Amd64_efc2bfceff2928c0d6e7da273af758d5_31bf3856ad364e35_6.2.9200.21224_none_f8bb051a692dd096.manifest

File version

Not applicable

File size

712

Date (UTC)

09-Sep-2014

Time (UTC)

22:32

Platform

Not applicable

File name

Amd64_fd5d86a6c3396bd4236d1d0607b15b29_31bf3856ad364e35_6.2.9200.21224_none_0f92164a95da539d.manifest

File version

Not applicable

File size

712

Date (UTC)

09-Sep-2014

Time (UTC)

22:32

Platform

Not applicable

File name

Amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.2.9200.21224_none_3380a292992d0134.manifest

File version

Not applicable

File size

259,948

Date (UTC)

09-Sep-2014

Time (UTC)

02:24

Platform

Not applicable


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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