Symptoms

Consider the following scenario:

  • You have a computer that is running Windows RT, Windows 8, or Windows Server 2012.

  • You try to install an application from the Windows Store on the computer but the installation fails.

  • You click the try again option to try to install the application again.

In this scenario, you still cannot install the application and receive the following error code:

0x80246007


Resolution

To resolve this issue, install update rollup 2962407. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:

2962407 Windows RT, Windows 8, and Windows Server 2012 update rollup: June 2014

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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