A backup application that uses a third-party ODBC driver crashes frequently when a backup is performed in Windows 8 or Windows Server 2012

Symptoms

Assume that you develop a backup application that uses a third-party ODBC driver. In this scenario, the application crashes frequently when a backup is performed in Windows 8 or Windows Server 2012.

This problem is known to occur with the following ODBC drivers:

  • Mysql ODBC connector 3.51.30 driver

  • Symfoware ODBC connector driver


Resolution

This hotfix is also available at Microsoft Update Catalog

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must be running Windows 8 or Windows Server 2012 to apply this hotfix.

Restart information

You must restart the computer after you apply this hotfix.

Replacement information

This hotfix does not replace any previously released hotfix.

The English (United States) version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8 and Windows Server 2012 file information notesImportant Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.20 xxx

    Windows 8 and Windows Server 2012

    RTM

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows RT, Windows 8, and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Odbc32.dll

6.2.9200.20701

644,096

26-Apr-2013

00:31

x86

For the x64-based version of Windows 8 and Windows Server 2012

File name

File version

File size

Date

Time

Platform

Odbc32.dll

6.2.9200.20701

757,248

26-Apr-2013

00:36

x64


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

See Description of the standard terminology that is used to describe Microsoft software updates.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Additional file information for Windows 8 and Windows Server 2012

Additional files for all supported x86-based versions of Windows 8

File name

X86_microsoft-windows-m..c-drivermanager-dll_31bf3856ad364e35_6.2.9200.20701_none_0dbadf19d43f5441.manifest

File version

Not applicable

File size

11,900

Date (UTC)

26-Apr-2013

Time (UTC)

01:57

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 8 and Windows Server 2012

File name

Amd64_microsoft-windows-m..c-drivermanager-dll_31bf3856ad364e35_6.2.9200.20701_none_69d97a9d8c9cc577.manifest

File version

Not applicable

File size

11,902

Date (UTC)

26-Apr-2013

Time (UTC)

03:19

Platform

Not applicable


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