This article applies to Microsoft Dynamics AX 2012 R2 for Russia.

Summary

An update is available for Microsoft Dynamics AX 2012 R2. This update installs features required to support the processing of gift card operations in retail sales on POS according to local requirements in Russia. This update includes the following changes:

  • Posting a customer payment made in POS for an issued gift card as a prepayment in AX

  • Printing information about a payment with a gift card in a fiscal receipt as a discount or in a separate payment line

  • Refunding a customer for a return of goods purchased and paid with a gift card by issuing a new gift card or adding to an existing gift card in POS

Before installing this update, you are required to install the update 2873733. For more information about update 2873733, click the following article number to view the article in the Microsoft Knowledge Base:

2873733 A country-specific update that supports the integration of POS with fiscal printers in Russia in Microsoft Dynamics AX 2012 R2  

Posting prepayments for issued gift cards

In order to post a customer payment made in POS for an issued gift card as a prepayment in AX, you need to enable the Process gift card operations as prepayments flag in Retail parameters. You may optionally set the Posting profile for prepayments to post prepayments for gift cards using this posting profile.

The gift card issue operation is reflected in a fiscal receipt similar to a regular POS sales transaction. Sales tax is calculated according to the gift card item settings.

Printing gift card operations in fiscal receipt

You may reflect a payment in POS with a gift card in a fiscal receipt in the following ways:

  • As a separate payment line. This is a default behavior.

  • As a specific discount line before the receipt total amount. This reduces the receipt amount by the gift card payment amount. In order to do this, you need to create a specific gift card discount line in the fiscal printer configuration file. In this case, a separate payment line for the gift card payment will not be printed.

Return of goods paid with gift card

When a customer returns goods purchased and paid with a gift card, you may want to refund the customer with a gift card as well. In order to do this, you may register a refund payment with a gift card in POS as part of the return transaction. You may also issue a new gift card with zero initial balance in this return transaction in POS and then use this gift card for the refund payment.

A refund payment with a gift card may be reflected in a fiscal receipt for a return transaction as either a separate payment line or a discount line, similar to a fiscal receipt for a sales transaction.


More Information

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspxYou can also contact technical support for Microsoft Dynamics by telephone by using these links for country specific telephone numbers. To do this, visit one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/supportCustomers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

Installation information

We recommend that you apply the hotfix in a test environment before you apply the hotfix in a production environment.

For more information about how to install this hotfix, click the following article number to go to the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2012 R2 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply this hotfix.

This hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Application Hotfix

File name

File version

File size

Date

Time

Aximpactanalysis.exe

Not Applicable

61,136

13-Oct-2013

15:55

Axupdate.exe

Not Applicable

61,120

13-Oct-2013

15:55

Dynamicsax2012r2-kb2792243.exe

6.3.15.0

258,013,392

29-Oct-2013

21:56

Licensetermsar.rtf

Not Applicable

2,173

30-Jan-2013

14:27

Licensetermscs.rtf

Not Applicable

91,247

30-Jan-2013

14:27

Licensetermsda.rtf

Not Applicable

101,181

30-Jan-2013

14:27

Licensetermsde.rtf

Not Applicable

116,642

30-Jan-2013

14:27

Licensetermsen.rtf

Not Applicable

102,374

13-Oct-2013

15:55

Licensetermses.rtf

Not Applicable

96,985

30-Jan-2013

14:27

Licensetermset.rtf

Not Applicable

102,895

30-Jan-2013

14:27

Licensetermsfi.rtf

Not Applicable

106,101

30-Jan-2013

14:27

Licensetermsfr.rtf

Not Applicable

130,011

30-Jan-2013

14:27

Licensetermshu.rtf

Not Applicable

93,010

30-Jan-2013

14:27

Licensetermsis.rtf

Not Applicable

36,458

30-Jan-2013

14:27

Licensetermsit.rtf

Not Applicable

115,086

30-Jan-2013

14:27

Licensetermsja.rtf

Not Applicable

105,917

30-Jan-2013

14:27

Licensetermslt.rtf

Not Applicable

122,674

30-Jan-2013

14:27

Licensetermslv.rtf

Not Applicable

105,401

30-Jan-2013

14:27

Licensetermsnb-no.rtf

Not Applicable

115,700

30-Jan-2013

14:27

Licensetermsnl.rtf

Not Applicable

110,040

30-Jan-2013

14:27

Licensetermspl.rtf

Not Applicable

116,322

30-Jan-2013

14:27

Licensetermspt-br.rtf

Not Applicable

101,514

30-Jan-2013

14:27

Licensetermsru.rtf

Not Applicable

148,577

30-Jan-2013

14:27

Licensetermssv.rtf

Not Applicable

115,453

30-Jan-2013

14:27

Licensetermsth.rtf

Not Applicable

153,768

30-Jan-2013

14:27

Licensetermszh-hans.rtf

Not Applicable

99,245

30-Jan-2013

14:27

Dynamicsax2012r2-kb2792243-foundation.axmodel

6.2.1000.4580

53,098,224

29-Oct-2013

22:43

Dynamicsax2012r2-kb2792243-syplabels.axmodel

6.2.1000.4580

12,016,368

29-Oct-2013

22:41

Dynamicsax2012r2-kb2858835-foundation.axmodel

6.2.1000.3670

50,416

11-Oct-2013

01:19

Axsetupsp.exe

6.2.1000.1154

1,391,280

13-Oct-2013

15:55

Axutillib.dll

6.2.120.0

929,968

29-Oct-2013

22:41

Microsoft.dynamics.servicing.operations.dll

6.2.73.8303

37,168

13-Oct-2013

15:55

Axsetupsp.resources.dll

6.2.147.8303

387,776

29-Oct-2013

22:41

Axsetupsp.resources.dll

6.2.147.8303

375,488

29-Oct-2013

22:40

Axsetupsp.resources.dll

6.2.147.8303

375,488

29-Oct-2013

22:40

Axsetupsp.resources.dll

6.2.147.8303

379,584

29-Oct-2013

22:41

Axsetupsp.resources.dll

6.2.147.8303

379,584

29-Oct-2013

22:40

Axsetupsp.resources.dll

6.2.147.8303

371,392

29-Oct-2013

22:40

Axsetupsp.resources.dll

6.2.147.8303

375,488

29-Oct-2013

22:41

Axsetupsp.resources.dll

6.2.147.8303

383,680

29-Oct-2013

22:40

Axsetupsp.resources.dll

6.2.147.8303

395,968

29-Oct-2013

22:40

Axsetupsp.resources.dll

6.2.147.8303

375,488

29-Oct-2013

22:41

Axsetupsp.resources.dll

6.2.147.8303

379,584

29-Oct-2013

22:40

Axsetupsp.resources.dll

6.2.147.8303

387,776

29-Oct-2013

22:40

Axsetupsp.resources.dll

6.2.147.8303

375,488

29-Oct-2013

22:40

Axsetupsp.resources.dll

6.2.147.8303

375,488

29-Oct-2013

22:40

Axsetupsp.resources.dll

6.2.147.8303

375,488

29-Oct-2013

22:41

Axsetupsp.resources.dll

6.2.147.8303

379,584

29-Oct-2013

22:41

Axsetupsp.resources.dll

6.2.147.8303

379,584

29-Oct-2013

22:41

Axsetupsp.resources.dll

6.2.147.8303

379,584

29-Oct-2013

22:40

Axsetupsp.resources.dll

6.2.147.8303

395,968

29-Oct-2013

22:40

Axsetupsp.resources.dll

6.2.147.8303

375,488

29-Oct-2013

22:40

Axsetupsp.resources.dll

6.2.147.8303

416,448

29-Oct-2013

22:40

Axsetupsp.resources.dll

6.2.147.8303

371,392

29-Oct-2013

22:41

Binary Hotfix

File name

File version

File size

Date

Time

Aximpactanalysis.exe

Not Applicable

61,136

16-Oct-2013

08:37

Axupdate.exe

Not Applicable

61,120

16-Oct-2013

08:37

Dynamicsax2012r2-kb2792243.exe

6.3.15.0

258,013,392

29-Oct-2013

21:56

Licensetermsar.rtf

Not Applicable

2,173

16-Oct-2013

08:37

Licensetermscs.rtf

Not Applicable

91,247

16-Oct-2013

08:37

Licensetermsda.rtf

Not Applicable

101,181

16-Oct-2013

08:37

Licensetermsde.rtf

Not Applicable

116,642

16-Oct-2013

08:37

Licensetermsen.rtf

Not Applicable

102,374

16-Oct-2013

08:37

Licensetermses.rtf

Not Applicable

96,985

16-Oct-2013

08:37

Licensetermset.rtf

Not Applicable

102,895

16-Oct-2013

08:37

Licensetermsfi.rtf

Not Applicable

106,101

16-Oct-2013

08:37

Licensetermsfr.rtf

Not Applicable

130,011

16-Oct-2013

08:37

Licensetermshu.rtf

Not Applicable

93,010

16-Oct-2013

08:37

Licensetermsis.rtf

Not Applicable

36,458

16-Oct-2013

08:37

Licensetermsit.rtf

Not Applicable

115,086

16-Oct-2013

08:37

Licensetermsja.rtf

Not Applicable

105,917

16-Oct-2013

08:37

Licensetermslt.rtf

Not Applicable

122,674

16-Oct-2013

08:37

Licensetermslv.rtf

Not Applicable

105,401

16-Oct-2013

08:37

Licensetermsnb-no.rtf

Not Applicable

115,700

16-Oct-2013

08:37

Licensetermsnl.rtf

Not Applicable

110,040

16-Oct-2013

08:37

Licensetermspl.rtf

Not Applicable

116,322

16-Oct-2013

08:37

Licensetermspt-br.rtf

Not Applicable

101,514

16-Oct-2013

08:37

Licensetermsru.rtf

Not Applicable

148,577

16-Oct-2013

08:37

Licensetermssv.rtf

Not Applicable

115,453

16-Oct-2013

08:37

Licensetermsth.rtf

Not Applicable

153,768

16-Oct-2013

08:37

Licensetermszh-hans.rtf

Not Applicable

99,245

16-Oct-2013

08:37

Clientoba32.msp

Not Applicable

33,320,960

29-Oct-2013

21:32

Clientoba64.msp

Not Applicable

33,488,896

29-Oct-2013

21:32

Commercedataexchangereal-timeservice.msp

Not Applicable

114,688

29-Oct-2013

21:31

Commercedataexchangesynchservice32.msp

Not Applicable

126,976

29-Oct-2013

21:32

Commercedataexchangesynchservice64.msp

Not Applicable

126,976

29-Oct-2013

21:31

Components32.msp

Not Applicable

24,973,312

29-Oct-2013

21:31

Components64.msp

Not Applicable

42,926,080

29-Oct-2013

21:32

Objectserver32.msp

Not Applicable

15,630,336

29-Oct-2013

21:32

Objectserver64.msp

Not Applicable

23,584,768

29-Oct-2013

21:31

Retaildatabaseutility.msp

Not Applicable

647,168

29-Oct-2013

21:32

Retailheadquarters32.msp

Not Applicable

3,047,424

29-Oct-2013

21:31

Retailheadquarters64.msp

Not Applicable

3,047,424

29-Oct-2013

21:31

Retailonlinechannel.msp

Not Applicable

2,760,704

29-Oct-2013

21:31

Retailpos.msp

Not Applicable

5,349,376

29-Oct-2013

21:31

Retailposplugins.msp

Not Applicable

48,840,704

29-Oct-2013

21:32

Setupsupport32.msp

Not Applicable

7,602,176

29-Oct-2013

21:32

Setupsupport64.msp

Not Applicable

15,073,280

29-Oct-2013

21:31

Axsetupsp.exe

6.2.1000.1154

1,391,280

16-Oct-2013

08:37

Axutillib.dll

6.2.120.0

929,968

29-Oct-2013

21:44

Microsoft.dynamics.servicing.operations.dll

6.2.73.8303

37,168

16-Oct-2013

08:37

Axsetupsp.resources.dll

6.2.147.8303

387,776

29-Oct-2013

21:44

Axsetupsp.resources.dll

6.2.147.8303

375,488

29-Oct-2013

21:45

Axsetupsp.resources.dll

6.2.147.8303

375,488

29-Oct-2013

21:45

Axsetupsp.resources.dll

6.2.147.8303

379,584

29-Oct-2013

21:45

Axsetupsp.resources.dll

6.2.147.8303

379,584

29-Oct-2013

21:44

Axsetupsp.resources.dll

6.2.147.8303

371,392

29-Oct-2013

21:45

Axsetupsp.resources.dll

6.2.147.8303

375,488

29-Oct-2013

21:45

Axsetupsp.resources.dll

6.2.147.8303

383,680

29-Oct-2013

21:44

Axsetupsp.resources.dll

6.2.147.8303

395,968

29-Oct-2013

21:44

Axsetupsp.resources.dll

6.2.147.8303

375,488

29-Oct-2013

21:45

Axsetupsp.resources.dll

6.2.147.8303

379,584

29-Oct-2013

21:45

Axsetupsp.resources.dll

6.2.147.8303

387,776

29-Oct-2013

21:44

Axsetupsp.resources.dll

6.2.147.8303

375,488

29-Oct-2013

21:45

Axsetupsp.resources.dll

6.2.147.8303

375,488

29-Oct-2013

21:44

Axsetupsp.resources.dll

6.2.147.8303

375,488

29-Oct-2013

21:45

Axsetupsp.resources.dll

6.2.147.8303

379,584

29-Oct-2013

21:45

Axsetupsp.resources.dll

6.2.147.8303

379,584

29-Oct-2013

21:44

Axsetupsp.resources.dll

6.2.147.8303

379,584

29-Oct-2013

21:45

Axsetupsp.resources.dll

6.2.147.8303

395,968

29-Oct-2013

21:44

Axsetupsp.resources.dll

6.2.147.8303

375,488

29-Oct-2013

21:44

Axsetupsp.resources.dll

6.2.147.8303

416,448

29-Oct-2013

21:44

Axsetupsp.resources.dll

6.2.147.8303

371,392

29-Oct-2013

21:45


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