This article applies to Microsoft Dynamics AX for the Russia (ru) region.
This article describes that a country-specific update is available to provide a POS extension for the integration with the Russian fiscal printer family, Shtrih-M, in Microsoft Dynamics AX 2012 R2.
The integration is implemented by using the AX POS Extensibility framework. Therefore, the integration consists of both prebuilt POS binaries and integration source code that is a part of the Retail Software Development Kit, which enables Microsoft Dynamics AX POS to extend the functionality with new options or fiscal printer models.
A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:
https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:
https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.
If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must apply these changes in a test environment before you apply the hotfix in a production environment.
For more information about how to install this update, click the following article number to view the article in the Microsoft Knowledge Base:
893082 How to install a Microsoft Dynamics AX hotfix
You must have Microsoft Dynamics AX 2012 R2 installed to apply this update.
You must restart the Application Object Server (AOS) service after you apply this hotfix.
The global version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.