Note: The Internet Explorer 11 desktop application will be retired and go out of support on June 15, 2022 (for a list of what's in scope, see the FAQ). The same IE11 apps and sites you use today can open in Microsoft Edge with Internet Explorer mode. Learn more here.

Symptoms

Consider the following scenario:

  • You have an application that hosts the Internet Explorer 8 or Internet Explorer 9 WebBrowser control.

  • Interaction occurs with HTML elements that are rendered in the application.

  • The application tries to position or update the cursor.

In this scenario, a fault in Mshtml.dll may occur.

Cause

This problem occurs when an HTML element is dynamically removed from the current rendered view and one or more HTML elements scroll into view directly under the pointer location. In this case, the element under the pointer is enumerated in addition to its ancestors to identify any associated text or tooltip properties. If the enumeration process tries to dereference an element that was just removed from the current view, the fault occurs.

Resolution

Security update information

To resolve this problem, install the most recent cumulative security update for Internet Explorer. To do this, go to Microsoft Update.

For more technical information about the most recent cumulative security update for Internet Explorer, see Microsoft Security Bulletins.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For Internet Explorer 8 for Windows 7 Service Pack 1 and Windows Server 2008 R2 Service Pack 1, this update was first included in MS13-059. This is the cumulative security update for Internet Explorer that is dated August 13, 2013.

For Internet Explorer 8 for Windows Server 2008 Service Pack 2 and Internet Explorer 9 for Windows 7 Service Pack 1 and Windows Server 2008 R2 Service Pack 1, this update was first included in MS13-080. This is the cumulative security update for Internet Explorer that is dated October 8, 2013.

References

See the terminology Microsoft uses to describe software updates.

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