Symptoms

When you convert a Word document to a Microsoft SharePoint Publishing webpage and that document contains a “mailto” link, the corresponding link on the converted SharePoint Publishing webpage does not work. 

Resolution

To resolve this issue, apply the following updates:

2276342 Description of the SharePoint Server 2010 hotfix package (spswfe-x-none.msp, osrchwfe-x-none.msp): August 31, 2010

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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