Symptoms

Consider the following scenario:

  • You have a computer that's running Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2 and a device that has to check changes by polling.

  • You connect the device to the computer through a USB connection.

  • You insert an SD or Micro SD card into the device. Or, you remove an SD or Micro SD from the device.

In this scenario, the SD card insertion or removal is not detected by the system.

Cause

This issue occurs because the asynchronous notification-supported flag isn't set correctly.

Resolution

Update information

To resolve this issue, install update 2919355. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:

2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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