Add personal notes
Add notes for yourself to help you prepare for an upcoming meeting, remember details about your relationship with a customer, and so on. These notes are private to you. They’re not shared with anyone else or synced to the CRM system.
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Open the Viva Sales pane and select the customer.
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On the Details tab, enter your notes about the customer in the Private notes card.
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Select anywhere outside the Private notes card to save the note.