Use suggested replies in Outlook
Applies To
Outlook for Microsoft 365 Outlook 2024 Outlook 2021 Outlook 2019 Outlook 2016 Outlook on the web Outlook.com New Outlook for Windows Outlook for Android Outlook for iOS

Outlook can suggest words or phrases as you compose messages.

When you use the Suggested Replies feature, Outlook uses a machine learning model to continually improve the accuracy of the suggestions. This model runs on the same servers as your mailbox within your organization. No message content is transmitted or stored outside of your organization.

Currently, the suggested replies feature is available in the following languages:

  • English, Spanish, Italian, French, German, Portuguese, Chinese Simplified, Chinese Traditional, Swedish, Russian, Korean, Czech, Hungarian, Arabic, Hebrew, Thai, Turkish, Japanese, Dutch, Norwegian, Danish, and Polish

Suggested replies in new Outlook

When you receive a message in email that can be answered with a short response, new Outlook​​​​​​​ suggests three responses that you can use to reply with a few clicks.

If one of the suggestions works for you, select it, and then select Send.

Turn off suggested replies in new Outlook

  1. At the top of the page, select Settings > Mail > Smart Suggestions.

  2. Under Suggested replies, clear the check box for Show suggested replies.

  3. Select Save.

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