Symptoms

When you run an application that uses OpenGL on a computer that is running Windows 7 or Windows Server 2008 R2, an access violation occurs in glu32.dll, and the application crashes.

Cause

This issue occurs because an index that is not in the boundary is used.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem that is described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows 7

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2

  • Windows Server 2008 R2 Service Pack 1 (SP1)

Registry information

You do not have to make any changes to the registry to use this hotfix.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes


Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system to which each hotfix applies.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760
    0.20xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    LDR

    6.1.760
    1.21xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Glu32.dll

6.1.7600.20867

130,048

29-Dec-2010

10:32

x86

Glu32.dll

6.1.7601.21628

130,048

29-Dec-2010

10:28

x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Glu32.dll

6.1.7600.20867

165,376

29-Dec-2010

10:34

x64

Glu32.dll

6.1.7601.21628

165,376

29-Dec-2010

10:27

x64

Glu32.dll

6.1.7600.20867

130,048

29-Dec-2010

10:32

x86

Glu32.dll

6.1.7601.21628

130,048

29-Dec-2010

10:28

x86

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Glu32.dll

6.1.7600.20867

418,304

29-Dec-2010

10:26

IA-64

Glu32.dll

6.1.7601.21628

418,304

29-Dec-2010

10:25

IA-64

Glu32.dll

6.1.7600.20867

130,048

29-Dec-2010

10:32

x86

Glu32.dll

6.1.7601.21628

130,048

29-Dec-2010

10:28

x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about OpenGL, view the following Microsoft MSDN website:

General information about OpenGLFor more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684

Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

X86_4d582b479ce17bc7eb8b89bc014371c9_31bf3856ad364e35_6.1.7601.21628_none_94b565538234cd11.manifest

File version

Not applicable

File size

694

Date (UTC)

29-Dec-2010

Time (UTC)

22:35

Platform

Not applicable

File name

X86_74c9200412f23eea948518bb36657eb4_31bf3856ad364e35_6.1.7600.20867_none_4b8b3a981f123493.manifest

File version

Not applicable

File size

694

Date (UTC)

29-Dec-2010

Time (UTC)

22:35

Platform

Not applicable

File name

X86_microsoft-windows-opengl_31bf3856ad364e35_6.1.7600.20867_none_0f3c910503c6d1e4.manifest

File version

Not applicable

File size

4,208

Date (UTC)

29-Dec-2010

Time (UTC)

22:37

Platform

Not applicable

File name

X86_microsoft-windows-opengl_31bf3856ad364e35_6.1.7601.21628_none_114f2e0500cbe763.manifest

File version

Not applicable

File size

4,208

Date (UTC)

29-Dec-2010

Time (UTC)

22:37

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_058c2f6621b6f0ac8735989211a9c6f5_31bf3856ad364e35_6.1.7601.21628_none_4e4f905970a75f99.manifest

File version

Not applicable

File size

1,036

Date (UTC)

29-Dec-2010

Time (UTC)

22:35

Platform

Not applicable

File name

Amd64_fc2d4c39846f68b9730270ac94bf7bd8_31bf3856ad364e35_6.1.7600.20867_none_8e349769d7251c84.manifest

File version

Not applicable

File size

1,036

Date (UTC)

29-Dec-2010

Time (UTC)

22:35

Platform

Not applicable

File name

Amd64_microsoft-windows-opengl_31bf3856ad364e35_6.1.7600.20867_none_6b5b2c88bc24431a.manifest

File version

Not applicable

File size

4,212

Date (UTC)

29-Dec-2010

Time (UTC)

22:40

Platform

Not applicable

File name

Amd64_microsoft-windows-opengl_31bf3856ad364e35_6.1.7601.21628_none_6d6dc988b9295899.manifest

File version

Not applicable

File size

4,212

Date (UTC)

29-Dec-2010

Time (UTC)

22:40

Platform

Not applicable

File name

X86_microsoft-windows-opengl_31bf3856ad364e35_6.1.7600.20867_none_0f3c910503c6d1e4.manifest

File version

Not applicable

File size

4,208

Date (UTC)

29-Dec-2010

Time (UTC)

22:40

Platform

Not applicable

File name

X86_microsoft-windows-opengl_31bf3856ad364e35_6.1.7601.21628_none_114f2e0500cbe763.manifest

File version

Not applicable

File size

4,208

Date (UTC)

29-Dec-2010

Time (UTC)

22:40

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_59d8833d45d11fa7ff1cbf9011f01965_31bf3856ad364e35_6.1.7601.21628_none_9e269e3bb70cd680.manifest

File version

Not applicable

File size

1,034

Date (UTC)

29-Dec-2010

Time (UTC)

22:35

Platform

Not applicable

File name

Ia64_d87379d27be02e5f4f459fff2c1fd60d_31bf3856ad364e35_6.1.7600.20867_none_abde7a61ba8f6a2a.manifest

File version

Not applicable

File size

1,034

Date (UTC)

29-Dec-2010

Time (UTC)

22:35

Platform

Not applicable

File name

Ia64_microsoft-windows-opengl_31bf3856ad364e35_6.1.7600.20867_none_0f3e34fb03c4dae0.manifest

File version

Not applicable

File size

4,210

Date (UTC)

29-Dec-2010

Time (UTC)

22:35

Platform

Not applicable

File name

Ia64_microsoft-windows-opengl_31bf3856ad364e35_6.1.7601.21628_none_1150d1fb00c9f05f.manifest

File version

Not applicable

File size

4,210

Date (UTC)

29-Dec-2010

Time (UTC)

22:35

Platform

Not applicable

File name

X86_microsoft-windows-opengl_31bf3856ad364e35_6.1.7600.20867_none_0f3c910503c6d1e4.manifest

File version

Not applicable

File size

4,208

Date (UTC)

29-Dec-2010

Time (UTC)

22:35

Platform

Not applicable

File name

X86_microsoft-windows-opengl_31bf3856ad364e35_6.1.7601.21628_none_114f2e0500cbe763.manifest

File version

Not applicable

File size

4,208

Date (UTC)

29-Dec-2010

Time (UTC)

22:35

Platform

Not applicable

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