An update for Microsoft Dynamics CRM 2011 is available

Automatic installation

To automatically install the update for Microsoft Dynamics CRM 2011, you can use Windows Update. You can also set Windows to automatically install recommended updates. This can address noncritical problems and help improve your computing experience. Optional updates are not downloaded or installed automatically.

To learn more about the types of updates that Microsoft publishes, see Turn automatic updating on or off and Change how Windows installs or notifies you about updates.


To install the update for Microsoft Dynamics CRM 2011 by using Windows Update, follow these steps:

1. Click Start, and then in the search box, type Update. In the list of results, click Windows Update.

2. In the navigation pane, click Check for updates, and then wait while Windows checks for the latest updates for your computer.

3. If you receive a message that states that important updates are available or that prompts to review important updates, you can view and select the important updates to install.

4. In the list, click the important updates for more information. Select the check box for any updates that you want to install, and then click OK.

5. Click Install updates.

6. Read and accept the license terms, and then click Finish if the update requires it. If you are prompted for an administrator password or for confirmation, type the password or provide confirmation.
   
   

Manual installation

To manually install update 2460181 for Microsoft Dynamics CRM 2011, follow these steps:

1. Visit the following Microsoft Update catalog website:
   http://catalog.update.microsoft.com/v7/site/home.aspx

2. Type 2461081 in the Search box, and then click Search.

3. Click Add to add the update to the basket.

4. Click Download.

5. Click Browse, specify the folder to which you want to download the update, and then click OK.

6. Click Continue, and then click I Accept to accept the Microsoft Software License Terms.

7. When the update is downloaded to the location that you specified, click Close.

For more information about the Microsoft Update catalog, click the following article number to view the article in the Microsoft Knowledge Base:

323166 How to download updates that include drivers and hotfixes from the Windows Update Catalog

Additional installation information

After you install this update rollup, delete the temporary files in Windows Internet Explorer. To do this, follow these steps:

1. Start Internet Explorer.

2. On the Tools menu, click Internet Options.

3. Use one of the following methods, as appropriate for the version of Internet Explorer that you use:

   • In Internet Explorer 7, click Delete in the Browsing history area, click Delete files in the Temporary Internet Files area, and then click Yes.

   • In Internet Explorer 6, click Delete files in the Temporary Internet Files area, and then click OK.

Prerequisites

You must have Microsoft Dynamics CRM 2011 installed to apply this update rollup.

Restart requirement

If you are prompted, restart the computer after you apply the update.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updatesFor more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:

887283 Microsoft Business Solutions CRM software hotfix and update package naming standards