Related topics
Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Answers in Viva connects employees based on their subject matter expertise captured in Viva Topics, to get their questions answered, connect with subject matter experts, and increase their overall learning.

Begin your Answers experience by selecting the Answers tab in the Viva Engage Teams app.

View of the landing page for Answers in Viva Engage

Note: This capability requires the Viva Engage Knowledge service plan. Learn more about licensing here.

Earn and view badges

Badges create recognition for people who help out their colleagues by contributing in Answers. As you use Answers, you'll be rewarded with badges for specific actions.

You may earn five types of badges:  

  1. Best Answer: your answer is marked as the Best Answer

  2. Seeker level 1: your question receives three upvotes

  3. Seeker level 2: your question receives 10 upvotes

  4. Scholar level 1: your answer receives three upvotes

  5. Scholar level 2: your answer receives 10 upvotes

Each time you earn a new badge, you'll get a celebratory Teams notification prompting you to view the question or answer that earned recognition, or view the badge in your Achievements and awards page.

Image of the interface for Achievements and awards

Note: You can also view your Answer badges by selecting View all from the Badges right module on your Answers homepage.

Enable or disable badges  

Rewards and recognition can be enabled or disabled by the Engage admin and Global admin of your organization. If enabled, the admin can set User Preferences, allowing users to opt out of the badges feature. Learn more in our Rewards and recognition admin documentation

Note: If you turn off badges, all of your Answers badge data will be deleted and your organization won't be able to see your badges. You'll still be able to view the rewards and recognition achievements from others in your organization. 

  • To disable badges, select the ellipses menu from your Achievements and awards page to view a dropdown option to turn off answers badges

Image of the button for turning off badges in Answers in Viva Engage

Note: You'll soon be able to see locked badges that you haven't earned yet in your Achievements and awards page with the necessary requirements to earn each badge.

Learn More

Answers in Viva: View personal Answers analytics 

Answers in Viva: Receive notifications 

Answers in Viva: Frequently asked questions (FAQ)

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?

Thank you for your feedback!