Symptoms

When a user logs into Outlook Web App (OWA) in Microsoft Exchange Server 2016 and tries to enable the offline access function (OWA > Settings > Offline Settings > Turn on offline access), the setting screen disappears after he selects the Turn on offline access check box.

Resolution

For Exchange Server 2016, install Cumulative Update 9 or a later cumulative update for Exchange Server 2016.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

What affected your experience?

Thank you for your feedback!

×