This article applies to Microsoft Dynamics AX for all regions. 

Symptoms

Issue one

You cannot post a reconciliation when there was no match on bank document and bank statement (which can be due to no bank transactions during the date range).

Issue two

If a check was reversed, then between the issue date and reversed date, it was not visible as outstanding. For example, if a check was issued in March and canceled in May, in the statement for April, it should be displayed as outstanding, whereas it was not.

Resolution


Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/support/Customers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.


Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must apply these changes in a test environment before you apply the hotfix in a production environment.
For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2012 R2 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply the hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name

File version

File size

Date

Time

Platform

Aximpactanalysis.exe

Not applicable

62,144

11-Dec-2013

15:36

x86

Axupdate.exe

Not applicable

61,616

11-Dec-2013

15:36

x86

Dynamicsax2012r2-kb2858835-foundation.axmodel

6.2.1000.3670

50,416

15-Oct-2013

03:55

Not applicable

Dynamicsax2012r2-kb2909140-foundation.axmodel

6.2.1000.4748

17,136

09-Nov-2013

15:12

Not applicable

Dynamicsax2012r2-kb2979691-foundation.axmodel

6.2.1000.8344

14,056

24-Jun-2014

16:58

Not applicable

Dynamicsax2012r2-kb2979691-fpplabels.axmodel

6.2.1000.8344

17,640

24-Jun-2014

16:58

Not applicable

Dynamicsax2012r2-kb2979691-syplabels.axmodel

6.2.1000.8344

12,065,512

24-Jun-2014

16:58

Not applicable

Axsetupsp.exe

6.2.1000.5369

1,878,704

11-Dec-2013

15:36

x86

Axsetupsplib.dll

6.2.1000.5369

79,544

11-Dec-2013

15:36

x86

Axsetupui.exe

6.2.1000.5369

211,632

11-Dec-2013

15:36

x86

Axutillib.dll

6.2.120.0

929,960

24-Jun-2014

16:58

x86

Microsoft.dynamics.servicing.operations.dll

6.2.1000.3174

41,712

11-Dec-2013

15:36

x86

Axsetupsp.resources.dll

6.2.147.8303

387,768

24-Jun-2014

16:58

x86

Axsetupsp.resources.dll

6.2.147.8303

375,480

24-Jun-2014

16:58

x86

Axsetupsp.resources.dll

6.2.147.8303

375,480

24-Jun-2014

16:58

x86

Axsetupsp.resources.dll

6.2.147.8303

379,576

24-Jun-2014

16:58

x86

Axsetupsp.resources.dll

6.2.147.8303

379,576

24-Jun-2014

16:58

x86

Axsetupsp.resources.dll

6.2.147.8303

371,384

24-Jun-2014

16:58

x86

Axsetupsp.resources.dll

6.2.147.8303

375,480

24-Jun-2014

16:58

x86

Axsetupsp.resources.dll

6.2.147.8303

383,672

24-Jun-2014

16:58

x86

Axsetupsp.resources.dll

6.2.147.8303

395,960

24-Jun-2014

16:58

x86

Axsetupsp.resources.dll

6.2.147.8303

375,480

24-Jun-2014

16:58

x86

Axsetupsp.resources.dll

6.2.147.8303

379,576

24-Jun-2014

16:58

x86

Axsetupsp.resources.dll

6.2.147.8303

387,768

24-Jun-2014

16:58

x86

Axsetupsp.resources.dll

6.2.147.8303

375,480

24-Jun-2014

16:58

x86

Axsetupsp.resources.dll

6.2.147.8303

375,480

24-Jun-2014

16:58

x86

Axsetupsp.resources.dll

6.2.147.8303

375,480

24-Jun-2014

16:58

x86

Axsetupsp.resources.dll

6.2.147.8303

379,576

24-Jun-2014

16:58

x86

Axsetupsp.resources.dll

6.2.147.8303

379,576

24-Jun-2014

16:58

x86

Axsetupsp.resources.dll

6.2.147.8303

379,576

24-Jun-2014

16:58

x86

Axsetupsp.resources.dll

6.2.147.8303

395,960

24-Jun-2014

16:58

x86

Axsetupsp.resources.dll

6.2.147.8303

375,480

24-Jun-2014

16:58

x86

Axsetupsp.resources.dll

6.2.147.8303

416,440

24-Jun-2014

16:58

x86

Axsetupsp.resources.dll

6.2.147.8303

371,384

24-Jun-2014

16:58

x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained here in is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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