Symptoms

On a Windows RT 8.1-based, Windows 8.1-based, or Windows Server 2012 R2-based computer, certain cameras cannot be used as removable drives.

Note This issue does not occur in earlier versions of Windows.

Cause

This issue occurs because of a regression that occurs in the asynchronous notification feature. In Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2, this feature no longer uses a device list that verifies the device type.

Resolution

Update information

To resolve this issue, install update rollup 2911106. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:

2911106 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: January 2014

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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