Introduction

This article focuses on recent and upcoming compatibility testing for Microsoft Dynamics CRM 2013. It also focuses on the most common compatibility questions that are processed by Microsoft Dynamics Technical Support. This article does not indicate Microsoft Dynamics CRM compatibility for all products. This article supplements the information in the Microsoft Dynamics CRM Implementation Guide.

More Information

The products that have a status of "TBD" are being considered for future compatibility. When the testing of these products is complete, this article will be updated to show the revised status values.

Microsoft Dynamics CRM 2013

The following products have been tested or are currently being tested for compatibility with Dynamics CRM 2013. The Minimum CRM version and CRM build number fields list the minimum Microsoft Dynamics CRM version that has been tested and that is compatible with the listed product.

Product

Minimum CRM version

CRM build number

Status

.Net Framework 4.5.2

Update Rollup 2

6.0.2.46

Compatible

.Net Framework 4.6

SP1 UR4

6.1.4.0145

Compatible

Active Directory Federation Services in Windows Server 2008 (AD FS 2.0)

RTM

6.0.0.809

Compatible

Active Directory Federation Services in Windows Server 2008 R2

RTM

6.0.0.809

Compatible

Active Directory Federation Services in Windows Server 2012

RTM

6.0.0.809

Compatible

Active Directory Federation Services in Windows Server 2012 R2

RTM

6.0.0.809

Compatible

Apple OS X Yosemite (web client only)

SP1 UR3

6.1.3.119

Compatible

Azure virtual machines (support for Microsoft Azure virtual machines)

-

-

Not Compatible

Citrix XenApp 6.5

RTM

6.0.0.809

Compatible

CRM 2011 for Outlook Client

Update Rollup 12

5.0.9690.3236

Compatible

Exchange Online (E3 SKU Only)

RTM

6.0.0.809

Compatible

Exchange Server 2000

-

-

Not Compatible

Exchange Server 2003

-

-

Not Compatible

Exchange Server 2007 Standard

RTM

6.0.0.809

Compatible

Exchange Server 2007 Enterprise

RTM

6.0.0.809

Compatible

Exchange Server 2010 Standard

RTM

6.0.0.809

Compatible

Exchange Server 2010 Enterprise

RTM

6.0.0.809

Compatible

Exchange Server 2013 Standard

Update Rollup 2

6.0.2.43

Compatible

Exchange Server 2013 Enterprise

Update Rollup 2

6.0.2.43

Compatible

Google Chrome v37 and later

SP1 UR3

6.1.3.119

Compatible

IIS 7.0

RTM

6.0.0.809

Compatible

IIS 7.5

RTM

6.0.0.809

Compatible

IIS 8.0

RTM

6.0.0.809

Compatible

Internet Explorer 8 (no longer supported)

RTM

6.0.0.809

Compatible

Internet Explorer 9 (no longer supported)

RTM

6.0.0.809

Compatible

Internet Explorer 10 (no longer supported)

RTM

6.0.0.809

Compatible

Internet Explorer 11

Update Rollup 2

6.0.2.43

Compatible

Internet Explorer 12

SP1 UR 4

6.1.4.0145

Compatible

Microsoft Edge

SP1 UR 4

6.1.4.0145

Compatible

Microsoft SharePoint 2010 SP1 (all editions)

RTM

6.0.0.809

Compatible

Microsoft SharePoint Foundation 2013

RTM

6.0.0.809

Compatible

Microsoft SharePoint 2013

RTM

6.0.0.809

Compatible

Microsoft SQL Server 2000

-

-

Not compatible

Microsoft SQL Server 2005

-

-

Not compatible

Microsoft SQL Server 2008 Workgroup

-

-

Not compatible

Microsoft SQL Server 2008 Web

-

-

Not compatible

Microsoft SQL Server 2008 Compact (CRM server)

-

-

Not compatible

Microsoft SQL Server 2008 Express (CRM server)

-

-

Not compatible

Microsoft SQL Server 2008 Standard SP3 (x64)

RTM

6.0.0.809

Compatible

Microsoft SQL Server 2008 Standard R2 SP2

RTM

6.0.0.809

Compatible

Microsoft SQL Server 2008 Enterprise SP3 (x64)

RTM

6.0.0.809

Compatible

Microsoft SQL Server 2008 Enterprise R2 SP2

RTM

6.0.0.809

Compatible

Microsoft SQL Server 2008 Datacenter SP2 (x64)

RTM

6.0.0.809

Compatible

Microsoft SQL Server 2008 Datacenter R2 SP2

RTM

6.0.0.809

Compatible

Microsoft SQL Server 2008 Developer SP3 (x64)

RTM

6.0.0.809

Compatible*

Microsoft SQL Server 2008 Developer R2 SP2

RTM

6.0.0.809

Compatible*

Microsoft SQL Express 2008 SP1 (x86 Only) (CRM for Outlook 2013)

RTM

6.0.0.809

Compatible

Microsoft SQL Server 2008 Reporting Services

-

-

Not Compatible

Microsoft SQL Server 2008 Reporting Services R2

RTM

6.0.0.809

Compatible

Microsoft SQL Server 2012 Enterprise SP1 (x64)

RTM

6.0.0.809

Compatible

Microsoft SQL Server 2012 BI SP1 (x64)

RTM

6.0.0.809

Compatible

Microsoft SQL Server 2012 Standard SP1 (x64)

RTM

6.0.0.809

Compatible

Microsoft SQL Server 2012 SP2

SP1 UR3

6.1.3.119

Compatible

Microsoft SQL Server 2012 SP3

SP1 UR4

6.1.4.0145

Compatible

Microsoft SQL Server 2014

SP1 UR2

6.1.2.112

Compatible

Microsoft SQL Server 2014 SP1

SP1 UR4

6.1.4.0145

Compatible

Microsoft SQL Server 2014 SP2

SP1 UR4

6.1.4.0145

Compatible

Office for Mac (All Versions)

-

-

Not Compatible

Office 2003 (no longer supported)

-

-

Not Compatible

Office 2007 (Cached-Exchange Mode Only)

RTM

6.0.0.809

Compatible

Office 2010 (Cached-Exchange Mode Only)

RTM

6.0.0.809

Compatible

Office 2013 C2R (stand-alone) (Cached-Exchange Mode Only)

RTM

6.0.0.809

Compatible

Office 2013 C2R (side-by-side with Office 2010) (Cached-Exchange Mode Only)

RTM

6.0.0.809

Compatible

Office 2013 SP1 (Cached-Exchange Mode Only)

Update Rollup 2

6.0.2.43

Compatible

Office 2013 SP1 with CRM 2013 SP1 (Cached-Exchange Mode Only)

Service Pack 1

6.1.0.581

Compatible

Office 2016 (Cached-Exchange Mode Only)

SP1 UR 4 COD

6.1.4.173

Compatible

Windows 7

RTM

6.0.0.809

Compatible

Windows 8.1

Update Rollup 2

6.0.2.43

Compatible

Windows 8.1 w/ update KB2919355 (web client only)

Update Rollup 3

6.0.3.106

Compatible

Windows 10

SP1 UR 4

6.1.4.0145

Compatible

Windows Server 2003

-

-

Not compatible

Windows Server 2008 Standard SP2 (x64)

RTM

6.0.0.809

Compatible

Windows Server 2008 Standard R2 SP1

RTM

6.0.0.809

Compatible

Windows Server 2008 Enterprise SP2 (x64)

RTM

6.0.0.809

Compatible

Windows Server 2008 Enterprise R2 SP1

RTM

6.0.0.809

Compatible

Windows Server 2008 Datacenter SP2 (x64)

RTM

6.0.0.809

Compatible

Windows Server 2008 Datacenter R2 SP1

RTM

6.0.0.809

Compatible

Windows Web Server 2008 Datacenter SP2 (x64)

RTM

6.0.0.809

Compatible

Windows Web Server 2008 Datacenter R2 SP1

RTM

6.0.0.809

Compatible

Windows Server 2012 Foundation

-

-

Not compatible

Windows Server 2012 Essentials

-

-

Not compatible

Windows Server 2012 Datacenter

RTM

6.0.0.809

Compatible

Windows Server 2012 Standard

RTM

6.0.0.809

Compatible

Windows Server 2012 R2 (CRM server)

Update Rollup 2

6.0.2.43

Compatible

Windows Small Business Server

-

-

Not compatible


* For non-production environments only.

** As of the December 2012 service update, Internet Explorer 7 is no longer supported for Microsoft Dynamics CRM Online.

For a list of mobile supportability with Microsoft Dynamics CRM 2015, please see the following link:

CRM for Tablets, CRM for Phones, and Tablet Browser support for Microsoft Dynamics CRM

Notes

  • 32-bit versions of Microsoft SQL Server 2008 and Microsoft SQL Server 2012 Reporting Services are not supported.

  • Microsoft SQL Server 2008 Workgroup is not supported for running the Microsoft Dynamics CRM Reporting Extensions.

  • Running a Microsoft SQL Server 2012 Reporting Services server in SharePoint mode is not supported with Microsoft Dynamics CRM.

  • The CRM for Outlook client does not support Outlook configured in Online for tracking or synchronization (non-Cached Exchange mode)

For more information about System Requirements, see the System Requirements and Required Components section of the Microsoft Dynamics CRM 2013 Implementation Guide.

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