This article describes a Work Folders issue in Windows 8.1. You can fix this issue by using the update in this article. Before you install this update, see the Prerequisites section.

Symptoms

User's Internet Explorer favorites are duplicated with conflict files when Work Folders and folder redirection are used for the user's favorites. Duplicate conflict files can also be created on the desktop when it contains Internet shortcuts when Work Folders and folder redirection are in use.

How to get this update

You can get this update through Windows Update and the Microsoft Download Center. Even though this issue is observed only in Windows 8.1, this update also applies to Windows Server 2012 R2 and Windows RT 8.1.

Important If you install a language pack after you install this update, you must reinstall this update. Therefore, we recommend that you install any language packs that you need before you install this update. For more information, see Add language packs to Windows.

Method 1: Windows Update

This update is provided as a Recommended update on Windows Update. For more information on how to run Windows Update, see How to get an update through Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center:

Operating system

Update

All supported x86-based versions of Windows 8.1

Download Download the package now.

All supported x64-based versions of Windows 8.1

Download Download the package now.

All supported x64-based versions of Windows Server 2012 R2

Download Download the package now.

Note The update for Windows RT 8.1 can be downloaded only from Windows Update.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Update detail information

Prerequisites

To apply this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2.

Registry information

To apply this update, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update doesn't replace a previously released update.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.

Notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.3.960 0.17 xxx

    Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

    RTM

    GDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

x86 Windows 8.1

File name

File version

File size

Date

Time

Platform

Workfolders.exe

6.3.9600.17415

133,120

29-Oct-2014

01:39

x86

Workfolderscontrol.dll

6.3.9600.18226

690,688

02-Feb-2016

16:54

x86

Workfoldersshell.dll

6.3.9600.17415

169,472

29-Oct-2014

01:19

x86

Workfolderssvc.dll

6.3.9600.18227

1,273,856

03-Feb-2016

15:08

x86

Windows RT 8.1

File name

File version

File size

Date

Time

Platform

Workfolders.exe

6.3.9600.16441

134,144

22-Oct-2013

02:28

Not applicable

Workfolderscontrol.dll

6.3.9600.18226

678,912

02-Feb-2016

16:39

Not applicable

Workfoldersshell.dll

6.3.9600.17238

164,864

24-Jul-2014

08:36

Not applicable

Workfolderssvc.dll

6.3.9600.18227

1,248,768

03-Feb-2016

15:13

Not applicable

x64 Windows 8.1 and Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Workfolders.exe

6.3.9600.17415

136,192

29-Oct-2014

02:19

x64

Workfolderscontrol.dll

6.3.9600.18226

787,456

02-Feb-2016

17:15

x64

Workfoldersshell.dll

6.3.9600.17415

193,536

29-Oct-2014

01:50

x64

Workfolderssvc.dll

6.3.9600.18227

1,673,728

03-Feb-2016

15:11

x64

Ecsserver.mof

Not applicable

3,158

14-Sep-2013

04:45

Not applicable

Ecsserver_uninstall.mof

Not applicable

873

01-Jul-2013

16:50

Not applicable

Syncserversetting.cdxml

Not applicable

2,354

01-Jul-2013

16:50

Not applicable

Syncshare.cdxml

Not applicable

11,597

14-Sep-2013

04:45

Not applicable

Syncshare.psd1

Not applicable

732

30-Jul-2013

18:47

Not applicable

Syncshareres.dll

6.2.9200.16384

2,048

22-Aug-2013

11:44

x64

Syncsharesrv.dll

6.3.9600.18227

1,276,416

03-Feb-2016

15:11

x64

Syncsharesvc.config

Not applicable

6,891

01-Jul-2013

16:50

Not applicable

Syncsharesvc.dll

6.3.9600.18227

418,816

03-Feb-2016

16:28

x64

Syncsharettlib.dll

6.3.9600.18226

96,256

03-Feb-2016

20:37

x86

Syncsharettsvc.exe

6.3.9600.18226

147,456

02-Feb-2016

17:55

x64

Syncuserstatus.cdxml

Not applicable

1,047

01-Jul-2013

16:50

Not applicable

Syncserversetting.cdxml

Not applicable

2,354

01-Jul-2013

16:50

Not applicable

Syncshare.cdxml

Not applicable

11,597

14-Sep-2013

04:45

Not applicable

Syncshare.psd1

Not applicable

732

30-Jul-2013

18:47

Not applicable

Syncuserstatus.cdxml

Not applicable

1,047

01-Jul-2013

16:50

Not applicable


x86 Windows 8.1

File property

Value

File name

Update.mum

File version

Not applicable

File size

1,609

Date (UTC)

03-Feb-2016

Time (UTC)

20:50

Platform

Not applicable

File name

X86_a9b8420275db578a1b643654a6652530_31bf3856ad364e35_6.3.9600.18227_none_77bf5c4bfe466543.manifest

File version

Not applicable

File size

713

Date (UTC)

03-Feb-2016

Time (UTC)

20:50

Platform

Not applicable

File name

X86_microsoft-windows-e..riseclientsync-host_31bf3856ad364e35_6.3.9600.18227_none_62f6f06291fb27aa.manifest

File version

Not applicable

File size

94,463

Date (UTC)

03-Feb-2016

Time (UTC)

20:53

Platform

Not applicable

Windows RT 8.1

File property

Value

File name

Arm_a70512d8d0f0d0bc01c54d652eba998b_31bf3856ad364e35_6.3.9600.18227_none_9909431cbe396fee.manifest

File version

Not applicable

File size

713

Date (UTC)

03-Feb-2016

Time (UTC)

20:50

Platform

Not applicable

File name

Arm_microsoft-windows-e..riseclientsync-host_31bf3856ad364e35_6.3.9600.18227_none_62f962ba91f84670.manifest

File version

Not applicable

File size

94,463

Date (UTC)

03-Feb-2016

Time (UTC)

20:50

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,609

Date (UTC)

03-Feb-2016

Time (UTC)

20:50

Platform

Not applicable

x64 Windows 8.1 and Windows Server 2012 R2

File property

Value

File name

Amd64_bdfd5a71fd22c40533c77d29cd5e438e_31bf3856ad364e35_6.3.9600.18227_none_e4d8d3bdb50907b2.manifest

File version

Not applicable

File size

717

Date (UTC)

03-Feb-2016

Time (UTC)

20:50

Platform

Not applicable

File name

Amd64_d55fda91d595baf126aa461399e8760c_31bf3856ad364e35_6.3.9600.18227_none_bde7793d9dcf8bb8.manifest

File version

Not applicable

File size

1,080

Date (UTC)

03-Feb-2016

Time (UTC)

20:50

Platform

Not applicable

File name

Amd64_microsoft-windows-e..riseclientsync-host_31bf3856ad364e35_6.3.9600.18227_none_bf158be64a5898e0.manifest

File version

Not applicable

File size

94,467

Date (UTC)

03-Feb-2016

Time (UTC)

20:57

Platform

Not applicable

File name

Amd64_microsoft-windows-e..seclientsync-server_31bf3856ad364e35_6.3.9600.18227_none_6886e1fe4fae2e27.manifest

File version

Not applicable

File size

68,693

Date (UTC)

03-Feb-2016

Time (UTC)

20:57

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,856

Date (UTC)

03-Feb-2016

Time (UTC)

20:50

Platform

Not applicable

File name

Wow64_microsoft-windows-e..seclientsync-server_31bf3856ad364e35_6.3.9600.18227_none_72db8c50840ef022.manifest

File version

Not applicable

File size

46,621

Date (UTC)

03-Feb-2016

Time (UTC)

16:44

Platform

Not applicable


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