Summary

This article describes the issue that is fixed in the Microsoft Access 2010 hotfix package that is dated November 2, 2012.

INTRODUCTION

Issue that this hotfix package fixes

Assume that you apply the update that is described in Knowledge Base (KB) article 2553447 to Access 2010. In this situation, you receive the following error message when you perform a complex query that refers to many records:

System Resource Exceeded

Note For more information about update 2553447, click the following article number to view the article in the Microsoft Knowledge Base:

2553447 MS12-046: Description of the security update for Office 2010: July 10, 2012

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to resolve only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix package, you must have the Office 2010 Service Pack 1 (SP1) installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry key information

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 How to back up and restore the registry in WindowsAfter you install the hotfix package, to have us enable the hotfix for you, go to the "Fix it for me" section. If you prefer to enable the hotfix yourself, go to the "Let me fix it myself" section.

Fix it for me

To enable the hotfix, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.

For Windows 8



For Windows 7, Windows Vista, Windows XP, Windows Server 2008 or Windows Server 2003


  • Install the hotfix in the "Hotfix download available" section at the top of this Knowledge Base article before you run this Fix it solution.

  • This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.

  • If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.

  • We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the "Fix it for me" blog or send us an email message.


After you install the hotfix package, follow these steps to enable the hotfix:

  1. Click Start, click Run, type regedit in the Open box, and then click OK.

  2. Locate and then click one of the following registry subkeys.

    • On 32-bit versions of Access on 32-bit versions of Windows or 64-bit versions of Access on 64-bit versions of Windows:

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\14.0\Access Connectivity Engine\Engines

    • On 32-bit versions of Access on 64-bit versions of Windows:

      HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\14.0\Access Connectivity Engine\Engines

  3. On the Edit menu, point to New, and then click DWORD (32-bit) Value.

  4. Type WorkingSetSleep, and then press Enter.

  5. In the Details pane, right-click WorkingSetSleep, and then click Modify.

  6. In the Value data box, type 1, and then click OK.

  7. Exit Registry Editor.


File informationThis hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issue that is listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x64

Download information

File name

File version

File size

Date

Time

Office2010-kb2760394-fullfile-x64-glb.exe

14.0.6129.5000

2,774,096

21-Oct-12

5:36

Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Ace-x-none.msp

Not applicable

1,699,840

20-Oct-12

20:29

After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table.

File name

File version

File size

Date

Time

Acecore.dll

14.0.6129.5000

2,639,464

20-Oct-12

12:52

Aceexcl.dll

14.0.6129.5000

902,264

20-Oct-12

12:52

Acetxt.dll

14.0.6125.5000

298,128

28-Aug-12

17:53

Vbajet32.dll

6.0.1.1627

50,760

15-May-12

11:16

x86

Download information

File name

File version

File size

Date

Time

Office2010-kb2760394-fullfile-x86-glb.exe

14.0.6129.5000

2,643,456

21-Oct-12

8:56

Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Ace-x-none.msp

Not applicable

1,581,568

20-Oct-12

20:25

After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table.

File name

File version

File size

Date

Time

Acecore.dll

14.0.6129.5000

2,195,560

20-Oct-12

12:52

Aceexcl.dll

14.0.6129.5000

647,288

20-Oct-12

12:52

Acetxt.dll

14.0.6125.5000

221,328

28-Aug-12

17:53

Vbajet32.dll

6.0.1.1627

50,248

15-May-12

11:17

References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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