Summary

This article describes the Microsoft Outlook 2010 issues that are fixed in the hotfix package that is dated June 26, 2012.

INTRODUCTION

Issues that this hotfix package fixes


  • When you configure Outlook 2010 by using a profile to connect to multiple Microsoft Office 365 email accounts, you may experience connection delays or failures on one of the accounts. When you select a folder in that account, the Outlook status bar displays "Trying to connect" or Disconnected."

  • Assume that a mailbox that contains multi-profile configurations is migrated from Microsoft Exchange Server On-Premises to Microsoft Exchange Online. You log on the mailbox and then create an offline folder (.ost) file. You open the .ost file in Outlook 2010. In this situation, you cannot open the file, and you receive the following error message:

    File access is denied. You do not have the permission required to access the file FilePath.

  • When you add a multivalued list to the Email Address tab of a user template by using the Details Templates Editor in Microsoft Exchange Server, each email address in the offline address book in Outlook 2010 is shown two times.

  • Assume that the AutoArchive function is disabled by an Exchange policy. However, the AutoArchive function still works, and some items are moved to a .pst file in Outlook 2010.

  • Assume that a user is not mail-enabled in a distribution list. When you expand the distribution list and then rest the mouse pointer on the user in a message item in Outlook 2010, Outlook crashes.

  • When you try to search an online account in the instant search box in Outlook 2010, Outlook continues to be in searching status, and no search results are returned.

  • When your distinguished name contains a slash mark (/) character, you cannot configure Outlook profiles by using the Account Settings wizard.

  • Assume that your computer resumes from hibernation. When you switch to the Calendar folder in Outlook 2010, it takes 30 seconds to 1 minute until the calendar appointments are loaded and displayed.

  • Assume that the first day of week is not Sunday in the Outlook Options dialog box in Outlook 2010. When you print the calendar in monthly style, not all days are printed.
    For example, you set Monday as the first day of week under the Calendar tab in the Outlook Options dialog box. When you print the calendar of April 2012 or of July 2012 in monthly style, April 1 or July 1 is not printed.

  • Assume that you link a contact to an appointment or to a meeting request. When you open the Activities page of the contact in Outlook 2010, the appointment or the meeting request is not displayed in the page.

  • Assume that your computer is in non-English format. You install a different Microsoft Office Language Interface Pack (LIP) on the computer. You open or create a message in Outlook 2010. In this situation, an error message prompts you that custom actions cannot be installed and objects cannot be found.
    For example, you select Spanish (Spain) under the format tab in the Region and Language dialog box. Then, you install an LIP for Catalan. You set the display language and the default editing language to Catalan in Outlook 2010. You open or create a message. In this situation, you receive the following error message in Catalan:

    No s'han pogut install.lar les accions personalitzades. No s'ha trobat l'objecte.

  • Assume that you create an appointment by using a Microsoft Exchange Web Services (EWS) application in a Microsoft Exchange Server 2007 environment. When you open or delete the appointment in Outlook 2010, Outlook crashes.

  • 2598364 "Outlook is retrieving data from the Microsoft Exchange Server" message after you upgrade Outlook 2007 to Outlook 2010

  • 2598365 You are logged off from a domain after you send some WinHTTP requests to Office 365

  • 2598367 Uncategorized appointment or meeting is printed in blue instead of white in Outlook 2010

  • 2598369 You receive an error message when you try to set an OOF message in Outlook 2010


More Information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Microsoft Office 2010 or Microsoft Office 2010 Service Pack 1 installed to apply this hotfix package. For more information about Office 2010 SP1, click the following article number to view the article in the Microsoft Knowledge Base:

2510690List of all Office 2010 SP1 packages

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86 versions

Download information

File name

File version

File size

Date

Time

Outlook2010-kb2598374-fullfile-x86-glb.exe

14.0.6123.5000

18,962,232

13-Jun-12

16:07


Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Outlook-x-none.msp

Not Applicable

23,776,256

13-Jun-12

0:29


Outlook-x-none.msp file information

File name

File version

File size

Date

Time

Cnfnot32.exe

14.0.6123.5000

152,664

6-Jun-12

4:39

Contab32.dll

14.0.6009.1000

135,032

1-Sep-11

13:10

Dlgsetp.dll

14.0.6123.5000

88,168

6-Jun-12

4:39

Emsmdb32.dll

14.0.6123.5000

1,749,688

8-Jun-12

13:06

Envelope.dll

14.0.6024.1000

155,008

1-Sep-11

13:10

Exsec32.dll

14.0.6123.5000

331,848

8-Jun-12

13:06

Impmail.dll

14.0.6122.5000

135,776

15-May-12

22:37

Mapiph.dll

14.0.6122.5000

277,144

15-May-12

22:37

Mimedir.dll

14.0.6123.5000

359,000

6-Jun-12

4:39

Mspst32.dll

14.0.6122.5000

1,257,136

16-May-12

22:36

Olmapi32.dll

14.0.6123.5000

3,306,616

8-Jun-12

13:06

Omsmain.dll

14.0.6015.1000

724,864

1-Sep-11

17:13

Omsxp32.dll

14.0.6015.1000

233,360

1-Sep-11

17:13

Outlacct.dll

14.0.6009.1000

28,000

1-Sep-11

13:10

Outlctl.dll

14.0.6009.1000

122,720

1-Sep-11

13:10

Outlmime.dll

14.0.6122.5000

523,904

15-May-12

22:37

Outlook.exe

14.0.6123.5000

15,967,832

8-Jun-12

13:06

Outlph.dll

14.0.6024.1000

329,616

1-Sep-11

13:10

Outlrpc.dll

14.0.6016.1000

43,352

1-Sep-11

13:10

Outlvbs.dll

14.0.6009.1000

55,664

1-Sep-11

13:10

Pstprx32.dll

14.0.6123.5000

309,856

6-Jun-12

4:39

Recall.dll

14.0.6122.5000

45,160

16-May-12

22:36

Rtfhtml.dll

14.0.6122.5000

423,528

16-May-12

22:36

Scanpst.exe

14.0.6015.1000

39,328

1-Sep-11

13:10

Scnpst32.dll

14.0.6106.5000

336,808

1-Sep-11

13:10

Scnpst64.dll

14.0.6106.5000

347,568

1-Sep-11

13:10

Transmgr.dll

14.0.6009.1000

105,344

29-Aug-11

10:09


x64 versions

Download information

File name

File version

File size

Date

Time

Outlook2010-kb2598374-fullfile-x64-glb.exe

14.0.6123.5000

21,309,896

14-Jun-12

5:41


Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Outlook-x-none.msp

Not Applicable

25,886,208

12-Jun-12

23:16


Outlook-x-none.msp file information

File name

File version

File size

Date

Time

Cnfnot32.exe

14.0.6123.5000

226,904

6-Jun-12

4:43

Contab32.dll

14.0.6009.1000

183,672

1-Sep-11

13:12

Dlgsetp.dll

14.0.6123.5000

118,376

6-Jun-12

4:43

Emsmdb32.dll

14.0.6123.5000

2,224,312

8-Jun-12

13:03

Envelope.dll

14.0.6024.1000

219,520

1-Sep-11

13:12

Exsec32.dll

14.0.6123.5000

473,672

8-Jun-12

13:03

Impmail.dll

14.0.6122.5000

186,976

15-May-12

22:49

Mapiph.dll

14.0.6122.5000

423,064

15-May-12

22:49

Mimedir.dll

14.0.6123.5000

543,832

6-Jun-12

4:43

Mspst32.dll

14.0.6122.5000

1,617,072

16-May-12

22:34

Olmapi32.dll

14.0.6123.5000

4,535,416

8-Jun-12

13:03

Omsmain.dll

14.0.6015.1000

1,104,256

1-Sep-11

17:13

Omsxp32.dll

14.0.6015.1000

365,968

1-Sep-11

17:13

Outlacct.dll

14.0.6009.1000

40,800

1-Sep-11

13:13

Outlctl.dll

14.0.6009.1000

166,240

1-Sep-11

13:13

Outlmime.dll

14.0.6122.5000

720,000

16-May-12

22:34

Outlook.exe

14.0.6123.5000

24,020,568

8-Jun-12

13:03

Outlph.dll

14.0.6024.1000

390,032

1-Sep-11

13:13

Outlrpc.dll

14.0.6016.1000

58,712

1-Sep-11

13:13

Outlvbs.dll

14.0.6009.1000

71,536

1-Sep-11

13:13

Pstprx32.dll

14.0.6123.5000

428,640

8-Jun-12

13:03

Recall.dll

14.0.6122.5000

57,448

16-May-12

22:34

Rtfhtml.dll

14.0.6122.5000

549,480

16-May-12

22:34

Scanpst.exe

14.0.6015.1000

47,008

1-Sep-11

13:13

Scnpst32.dll

14.0.6106.5000

450,472

1-Sep-11

13:13

Scnpst64.dll

14.0.6106.5000

448,432

1-Sep-11

13:13

Transmgr.dll

14.0.6009.1000

130,944

29-Aug-11

10:09


References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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