Summary

This article describes the Microsoft PowerPoint 2010 issues that are fixed in the hotfix package that is dated August 30, 2011.  

INTRODUCTION

Issue that this hotfix package fixes

  • Consider the following scenario:

    • You have a PowerPoint presentation that contains an OLE object.

    • The OLE object is disconnected from the server.

    • You open the PowerPoint presentation.

    In this scenario, PowerPoint 2010 cannot display the object image.

  • Assume that you create a hyperlink in a slide that connects to another slide in a PowerPoint 2010 presentation. You set a tooltip for the hyperlink. In this case, when you put the pointer over the hyperlink in a PowerPoint 2010 slide show, no tooltip appears.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix package, you must have Microsoft Office 2010 or Microsoft Office 2010 Service Pack 1 installed.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

2460049 Description of Office 2010 SP1

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issue that is listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86

Download information

File name

File version

File size

Date

Time

Office2010-kb2584060-fullfile-x86-glb.exe

14.0.6109.5000

37,989,648

16-Aug-11

14:47


Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Powerpoint-x-none.msp

Not Applicable

101,135,872

16-Aug-11

2:06

Pptview-x-none.msp

Not Applicable

8,905,728

16-Aug-11

2:06


Powerpoint-x-none.msp information

File name

File version

File size

Date

Time

Powerpnt.exe

14.0.6009.1000

2,162,024

22-Oct-10

6:55

Ppcore.dll

14.0.6109.5000

9,701,736

15-Aug-11

21:04

Pptico.exe

14.0.6009.1000

3,792,736

27-Jun-11

6:46


x64

Download information

File name

File version

File size

Date

Time

Office2010-kb2584060-fullfile-x64-glb.exe

14.0.6109.5000

28,080,808

16-Aug-11

12:03


Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Powerpoint-x-none.msp

Not Applicable

87,143,936

16-Aug-11

2:34


Powerpoint-x-none.msp information

File name

File version

File size

Date

Time

Powerpnt.exe

14.0.6009.1000

2,163,560

22-Oct-10

6:57

Ppcore.dll

14.0.6109.5000

15,607,656

15-Aug-11

21:06

Pptico.exe

14.0.6009.1000

3,792,736

27-Jun-11

6:45


References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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