This article describes the issues that are fixed in the Microsoft Project Server 2010 hotfix package that is dated December 11, 2012.


Issues that this hotfix package fixes

  • Assume that you install update 2730388 on a computer that has Microsoft Project Server 2010 installed. In this situation, the updated actual work value is not displayed in the project plan after you accept updates that include actual work in Project Professional 2010. 

  • In the Project Web App (PWA) approval center, the actual work values that are submitted for approval on a timesheet will be displayed in hours when the submitted values are in days.

  • Consider the following scenario:

    • You enable single entry mode in Project Server 2010.

    • You insert a personal task on a timesheet.

    • You edit the start date or another non-timephased field for the task, and then try to save the timesheet.

    In this situation, you receive an error message, and the timesheet cannot be saved.

  • Consider the following scenario:

    • User A and user B are status managers in Project Server 2010.

    • User A creates a task and assigns it to a Work Resource in Project Web App (PWA).

    • User A saves the project plan.

    • User B opens the project and removes the Work Resource on the task.

    • User B saves the project plan.

    In this scenario, the status manager for the task automatically switches from user A to user B.

    Note If the resource is a Work Resource or a Generic Resource, the status manager does not change in the Project Professional 2010. Additionally, if the resource is the Generic Resource, the status manager does not change in the PWA for the user who removes the Work Resource.

  • Assume that you set up a multiple forest environment. When you perform an Active Directory resource pool or an Active Directory security group synchronization over an external trust to another forest, the process fails.

  • Assume that you publish a project with actual costs outside the task span in Project Server 2010. In this situation, the timephased and baseline actual cost do not appear correctly in the reporting database. This occurs when there is no timephased or baseline work span associated with the actual cost.

  • Assume that you set up a delegation in Project Server 2010.  Then you assign yourself as a delegate and create new timesheets. In this situation, the newly created timesheets are missing administrative lines. Additionally, you receive the following error message: 

    The timesheet creation failed, because of problems with the project server or with data validations, such as resources not being valid work resources or users. Check your environment, and then try again.

  • When you submit timesheets in Project Server 2010, a deadlock situation occurs, and the timesheet page is not updated correctly. Additionally, you receive the following error message:

    The view failed to load. Press OK to reload this view with the default settings. Press Cancel to select another view.



Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


To install this hotfix package, you must have Project Server 2010 Service Pack 1 (SP1) installed.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issues that are listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

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