Applies To
Microsoft Lync 2013

Symptoms

When multiple users join a conversation by using Microsoft Lync 2013, the users may encounter the following issues:

  • A user cannot start desktop or application sharing.

  • When a graphics adapter crashes or changes dynamically during a desktop or application sharing session, the viewers’ screens stop updating for the sharing session.

  • Lync 2013 crashes when a user shares their desktop or an application.

Resolution

To resolve this issue, install the following update:

2889860 September 2014 update for Lync 2013 (KB2889860)

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.