Symptoms

Consider the following scenario:

  • On a domain server in a Windows 8.1 or Windows Server 2012 R2 environment, you have a Distributed File System Replication (DFSR) service folder.

  • Many replication activities appear in the folder.

  • The domain server performs an unexpected shutdown (also known as a "dirty shutdown.")

  • The NTFS journal wrap occurs after the unexpected shutdown.


In this scenario, the DFSR replication of folders stops working after the DFSR garbage collection task is performed.

Cause

When there is an unexpected shutdown, DFSR updates records by restamping and marking records as GC VersionVectorTombstone. Journal wrap also marks the record as not present. The garbage collection task goes into effect, and the database GUID is added as a tombstoned GUID. DFSR then marks the database GUID as stale. When a new file is created, it is stamped with the stale database GUID. This causes the record to be filtered out from the version vector because it is a stale database. Therefore, replication does not occur.

Resolution

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this update, you must first have update 2919355 installed in Windows 8.1 or Windows Server 2012 R2.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8.1 and Windows Server 2012 R2 file information and notesImportant Windows 8.1 and Windows Server 2012 R2 hotfixes are included in the same packages. However, only "Windows 8.1" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    Milestone

    Service branch

    6.3.960 0.16 xxx

    Windows 8.1 and Windows Server 2012 R2

    RTM

    GDR

    6.3.960 0.17 xxx

    Windows 8.1 and Windows Server 2012 R2

    RTM

    GDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8.1 and Windows Server 2012 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8.1

File name

File version

File size

Date

Time

Platform

Dfsrdiag.exe

6.3.9600.17331

1,830,912

30-Aug-2014

20:47

x86

For all supported x64-based versions of Windows 8.1 and Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Dfsrprovs.mof

Not Applicable

75,761

22-Aug-2013

06:48

Not Applicable

Dfsrress.dll

6.3.9600.16384

2,048

22-Aug-2013

11:43

x64

Dfsrs.exe

6.3.9600.17331

3,833,344

30-Aug-2014

21:51

x64

Dfsrwmiv2.dll

6.3.9600.17331

2,383,360

30-Aug-2014

21:51

x64

Dfsrwmiv2.mof

Not Applicable

40,484

18-Jul-2013

15:53

Not Applicable

Dfsrwmiv2_uninstall.mof

Not Applicable

2,708

18-Jun-2013

15:17

Not Applicable

Dfsrdiag.exe

6.3.9600.17331

2,383,872

30-Aug-2014

21:51

x64

Dfsrmig.exe

6.3.9600.17331

2,224,128

30-Aug-2014

21:51

x64

Additional file information for Windows 8.1 and for Windows Server 2012 R2

Additional files for all supported x86-based versions of Windows 8.1

File name

Package_1_for_kb2996883~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,833

Date (UTC)

31-Aug-2014

Time (UTC)

10:09

File name

Package_for_kb2996883_rtm_gm~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,405

Date (UTC)

31-Aug-2014

Time (UTC)

10:09

File name

Package_for_kb2996883_rtm~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not Applicable

File size

1,468

Date (UTC)

31-Aug-2014

Time (UTC)

10:09

File name

X86_0385da1bac24df568325382e7daf526c_31bf3856ad364e35_6.3.9600.17331_none_e1480762f40e3757.manifest

File version

Not Applicable

File size

706

Date (UTC)

31-Aug-2014

Time (UTC)

10:09

File name

X86_microsoft-windows-dfsr-util-dfsrdiag_31bf3856ad364e35_6.3.9600.17331_none_6e90bcd506fb438a.manifest

File version

Not Applicable

File size

2,651

Date (UTC)

30-Aug-2014

Time (UTC)

23:15

Additional files for all supported x64-based versions of Windows 8.1 and Windows Server 2012 R2

File name

Amd64_593d9a3862340298665fa000bf1d5af9_31bf3856ad364e35_6.3.9600.17331_none_7b1afdac1129ed78.manifest

File version

Not Applicable

File size

709

Date (UTC)

31-Aug-2014

Time (UTC)

10:12

File name

Amd64_a3c16e3d4eb71166cdd03d7011f21df6_31bf3856ad364e35_6.3.9600.17331_none_0cd51f86157951cc.manifest

File version

Not Applicable

File size

712

Date (UTC)

31-Aug-2014

Time (UTC)

10:12

File name

Amd64_e29f70ba0af43db5ecf726d6cbea8def_31bf3856ad364e35_6.3.9600.17331_none_6152c19211cd80f2.manifest

File version

Not Applicable

File size

710

Date (UTC)

31-Aug-2014

Time (UTC)

10:12

File name

Amd64_microsoft-windows-dfsr-core-serveronly_31bf3856ad364e35_6.3.9600.17331_none_8e7d08f77b9896d0.manifest

File version

Not Applicable

File size

41,487

Date (UTC)

31-Aug-2014

Time (UTC)

10:12

File name

Amd64_microsoft-windows-dfsr-util-dfsrdiag_31bf3856ad364e35_6.3.9600.17331_none_caaf5858bf58b4c0.manifest

File version

Not Applicable

File size

2,655

Date (UTC)

31-Aug-2014

Time (UTC)

00:34

File name

Amd64_microsoft-windows-dfsr-util-dfsrmig_31bf3856ad364e35_6.3.9600.17331_none_19923ea10887686e.manifest

File version

Not Applicable

File size

2,681

Date (UTC)

31-Aug-2014

Time (UTC)

00:34

File name

Package_1_for_kb2996883~31bf3856ad364e35~amd64~~6.3.1.0.mum

File version

Not Applicable

File size

2,042

Date (UTC)

31-Aug-2014

Time (UTC)

10:12

File name

Package_2_for_kb2996883~31bf3856ad364e35~amd64~~6.3.1.0.mum

File version

Not Applicable

File size

2,750

Date (UTC)

31-Aug-2014

Time (UTC)

10:12

File name

Package_for_kb2996883_rtm_gm~31bf3856ad364e35~amd64~~6.3.1.0.mum

File version

Not Applicable

File size

1,691

Date (UTC)

31-Aug-2014

Time (UTC)

10:12

File name

Package_for_kb2996883_rtm~31bf3856ad364e35~amd64~~6.3.1.0.mum

File version

Not Applicable

File size

2,119

Date (UTC)

31-Aug-2014

Time (UTC)

10:12


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

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