Timeout expired error when you pass a document through eConnect in Microsoft Dynamics GP
This article provides a resolution for the issue that you receive a Timeout expired error when trying to pass a document through eConnect in Microsoft Dynamics GP.
Applies to: Microsoft Dynamics GP
Original KB number: 936943
Symptoms
When you pass a document through eConnect in Microsoft Dynamics GP, you receive the following error message:
Microsoft.GreatPlains.eConnect Version=9.0.0.0 .Net SqlClient Data Provider The Microsoft Distributed Transaction Coordinator (MS DTC) has canceled the distributed transaction. at Microsoft.GreatPlains.eConnect.eConnectMethods.ExecStoredProcedures(String xml) at Microsoft.GreatPlains.eConnect.eConnectMethods.eConnect_EntryPoint(String ConnectionString, ConnectionStringType ConnectionType, String sXML, SchemaValidationType ValidationType, String eConnectSchema) For more information, see Help and Support Center at
https://go.microsoft.com/fwlink/events.asp
." or " Microsoft.GreatPlains.eConnect Version=9.0.0.0 .Net SqlClient Data Provider Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. at Microsoft.GreatPlains.eConnect.eConnectMethods.ExecStoredProcedures(String xml) at Microsoft.GreatPlains.eConnect.eConnectMethods.eConnect_EntryPoint(String ConnectionString, ConnectionStringType ConnectionType, String sXML, SchemaValidationType ValidationType, String eConnectSchema) For more information, see Help and Support Center athttps://go.microsoft.com/fwlink/events.asp
.
Resolution
To resolve this problem, follow these steps:
Select Start, select Settings, select Control Panel, and then select Administrative Tools.
Double-click Component Services.
Expand Component Services, and then expand Computers.
Right-click My Computer, and then select Properties.
On the Options tab, enter 0 in the Transaction timeout box.
Note
Zero is considered infinite.
Select OK.
Try to pass the document through eConnect.
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