"Cannot Edit Dashboard" error when opening the Sales Performance Dashboard for editing in Microsoft Dynamics CRM

  • Article

This article describes a by design behavior that you receive a "Cannot Edit Dashboard" error when trying to open the Sales Performance Dashboard for editing in Microsoft Dynamics CRM 2011.

Applies to:   Microsoft Dynamics CRM 2011
Original KB number:   2503843

Symptoms

When you try to open the Sales Performance Dashboard for editing in Microsoft Dynamics CRM, you receive the following error message:

Cannot Edit Dashboard
The dashboard could not be opened. Maximum no. of columns allowed in the layout is 4.

Cause

The dashboard editor does not allow dashboards with more than three columns.

Status

This issue is by design.