SYMPTOMS

When you use eConnect in the Rapid Migration tool for Microsoft Dynamics GP 10.0, you receive the following error message:

COM Exception occurred during use of eConnect. Most probably reason is insufficient rights on SQL Server. Original exception message is: The server process could not be started because the configured identity is incorrect. Check the username and password. (Exception from HRESULT: 0x8000401A)

RESOLUTION

To resolve this problem, follow these steps:

1.

Click Start , point to Administrative Tools , and then click Component Services .

2.

Expand Component Services , expand Computers , expand My Computer , expand COM+ Applications , and then expand eConnect 10 for Microsoft Dynamics GP .

3.

Right-click eConnect 10 for Microsoft Dynamics GP , and then click Properties .

4.

On the Identity tab, type a password in the Password field.

5.

Click Apply , and then click OK.

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