Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.


Consider the following scenario:

  • You configure a Remote Desktop license server that is running non-English Windows Server 2012 R2 and then install Remote Desktop Services client access licenses (RDS CALs) on the license server.

  • To restrict license allocation to specific Remote Desktop Session Host (RD Session Host) servers, you enable the following License server security group Group Policy setting:

    Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\RD Licensing

  • RD Session Host servers are added to the RDS Endpoint Servers group.

  • You establish a RDP connection to the RD Session Host server that is in the RDS Endpoint Servers group.

In this scenario, a client computer may not obtain a temporary license, or be upgraded to a permanent license. Event 1043 is logged on the RD Session Host server. Additionally, the description of the event log resembles the following:


To resolve this issue, install update rollup 2984006. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

2984006 September 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!