Event 55 when you copy an encrypted folder to EFS shared folder in Windows

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

PrerequisitesTo apply this hotfix, you must install Service Pack 1 for Windows 7 or Windows Server 2008 R2. Or, install Service Pack 2 for Windows Server 2008.

Registry informationTo use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirementYou must restart the computer after you apply this hotfix.

Hotfix replacement informationThis hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2008 file information and notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista/Windows Server 2008" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

• The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
  
  

  Version	Product	Milestone	Service branch
  6.0.600 2.23 xxx	Windows Server 2008	SP2	LDR

• The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008

File name	File version	File size	Date	Time	Platform
Ntfs.sys	6.0.6002.23594	1,083,320	15-Jan-2015	06:34	x86

For all supported x64-based versions of Windows Server 2008

File name	File version	File size	Date	Time	Platform
Ntfs.sys	6.0.6002.23594	1,499,064	15-Jan-2015	06:41	x64

For all supported IA-64-based versions of Windows Server 2008

File name	File version	File size	Date	Time	Platform
Ntfs.sys	6.0.6002.23594	3,286,976	15-Jan-2015	06:12	IA-64

Windows 7 and Windows Server 2008 R2 file information notes

Important Windows 7 and Windows Server 2008 R2 hotfixes are included in the same packages. However, only "Windows 7" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

• The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
  
  

  Version	Product	Milestone	Service branch
  6.1.760 1.18xxx	Windows 7 and Windows Server 2008 R2	SP1	GDR
  6.1.760 1.22xxx	Windows 7 and Windows Server 2008 R2	SP1	LDR

• GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

• The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and Windows Server 2008 R2" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name	File version	File size	Date	Time	Platform
Ntfs.sys	6.1.7601.18378	1,212,352	24-Jan-2014	02:18	x86
Ntfs.sys	6.1.7601.22580	1,213,376	24-Jan-2014	02:00	x86

For all supported x64-based versions of Windows 7 and Windows Server 2008 R2

File name	File version	File size	Date	Time	Platform
Ntfs.sys	6.1.7601.18378	1,684,928	24-Jan-2014	02:37	x64
Ntfs.sys	6.1.7601.22580	1,684,416	24-Jan-2014	02:40	x64

For all supported IA-64-based versions of Windows Server 2008 R2

File name	File version	File size	Date	Time	Platform
Ntfs.sys	6.1.7601.18378	3,548,608	24-Jan-2014	01:53	IA-64
Ntfs.sys	6.1.7601.22580	3,554,240	24-Jan-2014	02:01	IA-64