Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Notice

This update is no longer available. To fix the issues that are described in this article, install the latest Microsoft Office update from the following Microsoft Learn article:

Latest updates for versions of Office that use Windows Installer (MSI)

This article describes update KB2920745 for Microsoft Office 2013 that was released on February 10, 2015. This update also applies to Office Home and Student 2013 RT. This update has a prerequisite.



Please be aware that the update in Download Center applies to Microsoft Installer (.msi)-based edition of Office 2013. It does not apply to the Office 2013 Click-to-Run editions such as Microsoft Office 365 Home. (How to determine?).
 

Improvements and Fixes

  • Improves Customer Experience Improvement Program logs by including additional information and excluding unnecessary diagnostic/trouble-shooting information.

  • Improves reliability for when you work with an Access database where the file size exceeds the 2GB limit of Access 2013.

  • Improves the file syncing ability for Office 2013 applications.

  • Improves the user experience by displaying a more user-friendly error message instead of the "Access Denied" error that occurs while syncing a file by using OneDrive.

  • Fixes an issue in which you may see a conflict warning incorrectly.

  • Fixes an issue in which OneDrive or OneDrive for Business may display an incorrect state while syncing files.

  • Fixes an issue in which conflicting edits may be handled incorrectly when you co-author an Office document with other people.

Update information

Restart information

You may have to restart the computer after you install this update.

 

Prerequisites

To install this hotfix package, you must have Microsoft Office 2013 or Microsoft Office 2013 Service Pack 1 installed.
 

More Information

How to determine whether my Office installation is Click-to-Run or MSI-based:

  1. Start an Office 2013 application, such as Microsoft Word 2013.

  2. On the File menu, click Account.

  3. For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item is not displayed.

Office 2013 Click-to-Run installation

MSI-based Office 2013

The screenshot for Word Click To Run

The screenshot for Word MSI

This update contains the files that are listed in the following tables.

32-bit

Csi-x-none.msp file information

File name

File version

File size

Date

Time

Cmigrate.exe.x64

15.0.4693.1001

7,838,928

21-Jan-2015

07:03

Cmigrate.exe.x86

15.0.4693.1001

5,736,144

21-Jan-2015

06:58

Csi.dll.x64

15.0.4693.1001

7,603,896

21-Jan-2015

07:03

Csi.dll.x86

15.0.4693.1001

5,435,576

21-Jan-2015

06:58


64-bit

Csi-x-none.msp file information

File name

File version

File size

Date

Time

Cmigrate.exe.x64

15.0.4693.1001

7,838,928

21-Jan-2015

07:01

Cmigrate.exe.x86

15.0.4693.1001

5,736,144

21-Jan-2015

07:05

Csi.dll.x64

15.0.4693.1001

7,603,896

21-Jan-2015

07:01

Csi.dll.x86

15.0.4693.1001

5,435,576

21-Jan-2015

07:05

Windows 8 and Windows 8.1

  1. Swipe in from the right edge of the screen, and then tap Search. If you are using a mouse, point to the lower-right corner of the screen, and then click Search.

  2. Type windows update, tap or click Settings, and then tap or click View installed updates in the search results.

  3. In the list of updates, locate and then tap or click update KB2920745, and then tap or click Uninstall.

Windows 7

  1. Click Start, and then click Run.

  2. Type Appwiz.cpl, and then click OK.

  3. Click View installed updates.

  4. In the list of updates, locate and then click update KB2920745, and then click Uninstall.

References

See the information about the standard terminology that is used to describe Microsoft software updates. The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×