Symptoms

Consider the following scenario:

  • You have a Microsoft System Center 2012 Configuration Manager site environment.

  • You import a third-party root certification authority (CA) certificate by using the Configuration Manager console.

  • There is an ampersand (&) or other nonalphanumeric character in the CertificateIssuers string.

In this scenario, site assignments may not work.

Note If you remove the nonalphanumeric character from the CertificateIssuers string, site assignments work as expected.

When this problem occurs, an entry that resembles one of the following is logged in the the LocationServices.log file:

  • Example 1

    LSGetSiteVersionFromAD : Attempting to query AD for MPs for site 'ABC'
    Performing AD query: '(&(ObjectCategory=mSSMSManagementPoint)(mSSMSSiteCode=ABC))'
    parentElement, HRESULT=80004005
    LSGetCapabilitiesAndADMembershipFromCliOpSettings(sCliOpSetting, sCapabilities, sNull, sNull), HRESULT=80004005
    LSGetSiteVersionFromAD : Failed to retrieve version for the site 'ABC' (0x80004005)
    LSIsSiteCompatible : Failed to get Site Version from all directories
    sSMSAssignedSite.length(), HRESULT=80004005

  • Example 2

    Refreshing security settings over AD
    ClientOperationalSettings search filter is '(&(ObjectCategory=mSSMSManagementPoint)(mSSMSDefaultMP=TRUE)(mSSMSSiteCode=ABC))'
    true == doc.LoadFromString(sOperationalXML), HRESULT=87d00217
    Failed to refresh security settings over AD with error 0x87d00217.

Additionally, when you click Find Site in the Configuration Manager Console, an entry that resembles the following is logged in the MP_Location.log file:

  • Example 1

    MP_GetSiteInfo (CCB) MP_LocationManager datetime 9128 (0x23A8)
    CHandleLocationRequest::CreateReply failed with error (8000ffff). MP_LocationManager datetime 9128 (0x23A8)
    MP LM: Message discarded MP_LocationManager datetime 9128 (0x23A8)

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Cumulative Update 1 for System Center 2012 Configuration Manager Service Pack 1 installed.

Restart information

You do not have to restart the computer after you apply this hotfix.

Note We recommend that you close Configuration Manager Administration Console before you install this hotfix package.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name

File version

File size

Date

Time

Platform

Baseutil.dll

5.0.7804.1209

1,569,968

23-Feb-2013

01:45

x64

Ccmgencert.dll

5.0.7804.1205

253,104

23-Feb-2013

01:25

x64

Ccmsetup.exe

5.0.7804.1205

1,457,304

23-Feb-2013

01:25

x86

Ccmutillib.dll

5.0.7804.1205

515,224

23-Feb-2013

01:25

x64

Configmgr2012ac-sp1-kb2823652-x64.msp

Not applicable

3,923,968

23-Feb-2013

01:25

Not applicable

Hman.dll

5.0.7804.1209

820,912

23-Feb-2013

01:45

x64

Mcs.msi

Not applicable

10,461,184

23-Feb-2013

01:25

Not applicable

Mp.msi

Not applicable

10,145,792

23-Feb-2013

01:25

Not applicable

Pulldp.msi

Not applicable

8,695,808

23-Feb-2013

01:25

Not applicable

Sitecomp.exe

5.0.7804.1209

772,272

23-Feb-2013

01:45

x64

Smp.msi

Not applicable

5,488,640

23-Feb-2013

01:25

Not applicable

Adminconsole.msi

Not applicable

133,312,512

23-Feb-2013

01:25

Not applicable

Ccmgencert.dll

5.0.7804.1205

176,792

23-Feb-2013

01:25

x86

Ccmsetup.exe

5.0.7804.1205

1,457,304

23-Feb-2013

01:25

x86

Ccmutillib.dll

5.0.7804.1205

348,848

23-Feb-2013

01:25

x86

Configmgr2012ac-sp1-kb2823652-i386.msp

Not applicable

3,014,656

23-Feb-2013

01:25

Not applicable

Configmgr2012adminui-sp1-kb2823652-i386.msp

Not applicable

6,414,336

23-Feb-2013

01:25

Not applicable

Pulldp.msi

Not applicable

6,000,640

23-Feb-2013

01:25

Not applicable



Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

For information about software update terminology, see Description of the standard terminology that is used to describe Microsoft software updates.

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